Overview
Needed is a company that offers specially designed prenatal vitamins and supplements to support women before, during, and after pregnancy. They provide plans that include vitamins for fertility, pregnancy, and postpartum health, focusing on key nutrients like Prenatal Multi, Omega-3, Collagen, and Pre/Probiotics. They also have plans for fertility support for both women and men, as well as products to help with nausea, lactation, and overall women's health. Their products are made with expert-checked ingredients and tested for quality, aiming to give moms the nutrition they really need at each stage.
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The information was gathered directly from the official website thisisneeded.com, where the company clearly outlines their main products, plans, and target users in simple terms suitable for consumers.
How to Get a Needed Refund: Step by Step
If you purchased through thisisneeded.com (direct website):
- Log into your account on thisisneeded.com.
- Navigate to "Manage Subscriptions".
- Go to "Address & Payment Details" to review or update your payment method.
- If you want a refund for unopened and sealed products, prepare the products for return:
- Refunds are only given for unopened and sealed products returned within 30 days, less a $10 shipping fee.
- For bundle or multi-month subscriptions, only unopened products can be refunded.
- Email hello@thisisneeded.com or use the website chat support to request return instructions and explicitly state you want a refund.
- Follow the instructions to return the unopened products using the provided return label.
- Refunds are processed within 15 business days after they receive and confirm the unopened products.
- You can choose to get a refund to your original payment method or opt for store credit via a gift card (which avoids the $10 return shipping deduction).
- If your order was lost or didn’t arrive, email hello@thisisneeded.com to report it; refunds for these cases are case-by-case, but store credit or replacement is typically offered after a wait period.
Tips and Tricks for Getting a Needed Refund
- Be prompt: Contact customer service immediately after noticing issues with your order.
- Use clear and firm language: Clearly state your dissatisfaction and request a refund politely but firmly.
- Follow up persistently: Send follow-up messages if you do not receive a timely response.
- Document your communication: Keep records of all emails and chat conversations.
- Escalate when needed: Ask to speak to a supervisor or higher authority if initial representatives are unhelpful.
- Leverage social media: Public posts on platforms like Twitter or Facebook can sometimes prompt quicker responses.
- Be aware of timing: Attempt refunds during business hours and avoid weekends or holidays for faster processing.
- Point out unmet promises: If their service or product did not match the website’s claims, highlight this as a reason for the refund.
- Offer to return the product: Mention willingness to send back the item if required, to facilitate the refund.
- Be patient but firm: Understand it may take some time, but don’t let your resolve weaken.
Why Do People Request Refunds from Needed
- Taste preferences: Customers often want refunds due to disliking the taste of sample packs or full-size products.
- Unopened, sealed products: Refund requests are primarily accepted only for unopened and sealed products within 30 days of purchase.
- Product dissatisfaction: Some customers are unsatisfied with their order for reasons other than taste and seek refunds or exchanges.
- Order not arriving safely: Refunds are requested if the order does not arrive safely or is damaged during shipping.
- International orders: Refunds are generally not accepted for international returns, which can lead to refund requests.
- Cancellation of orders: Customers sometimes seek refunds because they want to cancel orders that cannot be canceled after placing due to fast shipping.
Needed Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to address a billing issue with my recent order. Unfortunately, I have encountered an accidental charge that I believe requires your attention. I would greatly appreciate your assistance in processing a refund for this charge.
Thank you for your prompt response.
Best regards,
Needed Refund Policy
Needed's refund policy allows for unopened, sealed products to be returned within 30 days of purchase, but refunds will incur a $10 return shipping fee. There are no refunds for sample packs or full-size products due to taste preferences, and international returns are not accepted.
The Easiest Way to Get a Needed Refund
If you’re frustrated trying to get a refund from Needed—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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