Overview
Nintendo is a company that creates fun and exciting entertainment mostly through video games. They make gaming consoles like the Nintendo Switch, handheld gaming devices, and lots of popular games with characters like Mario and Pokémon. Nintendo also offers online services for gamers to connect and play together. Their goal is to put smiles on people's faces by bringing new surprises and enjoyable experiences worldwide.
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The description is based on Nintendo's official about page and summarizes their main products and services in simple, friendly language suitable for consumers.
How to Get a Nintendo Refund: Step by Step
If you purchased through Nintendo eShop:
- Open the Nintendo eShop from the HOME Menu on your Nintendo Switch console.
- Select the account that made the purchase of the membership or subscription.
- Tap your profile icon in the upper-right corner to access the Account Information page.
- Scroll down and select "Cancel Your Subscription by Turning Off Automatic Renewal." This will stop future charges but will not refund the remaining subscription time.
- For requesting a refund, Nintendo does not offer direct refunds through the eShop or website for memberships; instead, you must contact Nintendo Support to make a refund request:
- Visit the Nintendo Support Contact Page.
- Select the option related to "Accounts & Purchases" and then "Subscriptions".
- Use the online contact form or request a call to explain your situation.
- When requesting the refund, emphasize that the subscription renewed without notice or the service was unused during the renewal period to increase chances of success.
- Wait for Nintendo Support to respond to your refund request for further instructions or resolution.
Email
The email is not available.
Tips and Tricks for Getting a Nintendo Refund
- Contact Nintendo within 48 hours of purchase to maximize chances of refund approval.
- Use the official Nintendo eShop purchase history page and contact options instead of phone calls for faster service.
- Describe the issue as a technical problem such as game glitches or crashes to justify refund requests.
- Have your Nintendo Switch serial number ready and provide it along with payment details if needed to speed up verification.
- Request the refund politely and clearly, avoiding lies but emphasizing dissatisfaction or game-breaking bugs.
- Be aware refunds may only be granted once or twice before Nintendo restricts further requests.
- Leave positive customer feedback after receiving a refund, as Nintendo often sends a survey.
- Avoid deleting the game before the refund process is complete, as advised by Nintendo support.
- Escalate politely to supervisors or higher support levels if initial customer service agents deny refunds.
- Timing requests shortly after purchase and soon after encountering issues improves probability of success.
- Be cautious about refund triggers, as requesting a refund can lead to purchasing restrictions on your console for credit/debit cards, forcing use of eShop cards.
- If denied, consider contacting your bank to dispute the charge as a last resort.
Why Do People Request Refunds from Nintendo
- Wrong game purchased
- Didn't like the game
- Accidental purchase
Nintendo Refund Script
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Hello Nintendo Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not intend to authorize. I believe this may have been a mistake, and I would like to request a refund for this transaction.
I appreciate your assistance in resolving this matter as soon as possible. Thank you for your help.
Best regards,
Nintendo Refund Policy
Nintendo's refund policy allows for returns of physical products within 30 days of purchase, while digital purchases are generally non-refundable unless specified otherwise. Users can return or exchange items purchased from the My Nintendo Store within 30 days of delivery; however, refunds for digital products are generally not available unless there is a valid reason beyond simple change of mind.
The Easiest Way to Get a Nintendo Refund
If you’re frustrated trying to get a refund from Nintendo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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