Overview
Not Yet Home is a company that creates and sells high-quality, luxury-style clothing at prices that are more affordable. They want to share a message that life on Earth is temporary and we should live with the hope and focus on the eternal life to come. Essentially, they're about making stylish and good-quality garments while also building a community of people who believe in that same message. It's like they want you to feel great about what you wear, both in style and in purpose.
Difficulty
12345678910
Easy Medium Very Hard
The information was taken directly from the company's website's mission and about pages, where they clearly state their purpose and what they offer to customers in simple terms.
How to Get a notyethome Refund: Step by Step
If you purchased through Credit Card or Direct Payment on notyethome.co:
- Log in to your account on notyethome.co.
- Navigate to the section for managing your orders or subscriptions.
- Identify the membership or subscription charge you want to refund.
- Note that notyethome.co does not offer refunds for purchases due to the nature of their drop model.
- Instead, you can initiate a return for eligible items (unworn, unwashed, with tags, within 7 days of delivery) to receive store credit.
- To start a return, visit https://notyethome.co/apps/redo/account.
- Return shipping costs are your responsibility.
- Once your returned item is received and inspected, store credit will be issued.
If you purchased through Apple App Store or Google Play:
- Open the Settings app on your device.
- Tap your Apple ID (iOS) or Google Account (Android).
- Go to Subscriptions.
- Locate the Not Yet Home subscription you want to refund.
- Cancel the subscription to prevent future charges.
- To request a refund, use the built-in refund request process:
- On iOS, go to your purchase history in the App Store, find the charge, and select "Report a Problem" to request a refund.
- On Android, go to Google Play purchase history, find the charge, and select "Request a Refund".
- Use messaging tactics like:
- Emphasize that the subscription renewed without notice.
- Mention if the subscription was unused.
Tips and Tricks for Getting a notyethome Refund
- Start with a polite but firm written request clearly stating the issue and desired refund amount.
- Document all communications and keep timestamps of emails or messages.
- Use the company’s customer service portal initially as it can streamline requests.
- If denied, escalate politely by asking to speak to a supervisor or manager.
- Leverage delays or defects (e.g., stains, wrong items) as valid reasons for refund even if company policies are strict.
- Request proof of return shipping coverage or ask for free return labels if the company initially refuses.
- Accept partial refunds if full refunds are not forthcoming, as some users report partial refunds being given.
- Express disappointment but avoid aggression or rudeness to keep communication professional and effective.
- Be persistent and patient as refunds can take time, often weeks, and repeated follow-ups can yield results.
- Time refund requests promptly within the shortest allowable window after receiving the item to avoid denial based on timing.
- If orders are excessively delayed or missing, use repeated inquiries referencing order numbers and request shipment tracking or cancellations with refunds.
- Monitor public reviews or forums for updated experiences and tactics as company behavior may change over time.
Why Do People Request Refunds from notyethome
- Item arrived defective - Refunds are only available if the product is defective upon arrival.
- Exchange for available sizes - Returns are generally processed for exchanges due to limited stock, not for refunds.
- No refunds for change of mind - Due to the nature of their drop model, refunds are not offered for reasons other than defects.
- Store credit offered instead of refunds - Returns are processed as store credit which can be used for future purchases.
notyethome Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to address a recent billing issue with my order. I noticed an accidental charge on my account that I believe was not intended. I would appreciate it if you could assist me in resolving this matter by issuing a refund at your earliest convenience.
Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
notyethome Refund Policy
Not Yet Home's refund policy allows for returns within 7 days of delivery, provided items are unworn, unwashed, and in their original condition with tags attached. However, refunds are not offered; instead, returns are processed for store credit, which can be used for future purchases. Size exchanges are possible only if the requested size is available.
The Easiest Way to Get a notyethome Refund
If you’re frustrated trying to get a refund from notyethome—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.