Overview
PetScreening is a service that helps people with pets and those without easily manage pet-related matters in housing. It lets you digitally show your assistance animals or support animals are valid according to official guidelines. It also helps pet owners manage their pets securely by storing important pet info online that can be accessed anytime. Even if you don't have a pet yet, it makes sure everyone understands the pet rules. This service connects with property management software to fit right into how apartments and housing places handle applications. Overall, it saves time and makes housing more pet-friendly without any costs or contracts.
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The information was taken directly from PetScreening's official website, describing their services in clear terms oriented to consumers, emphasizing ease of use, assistance animal validation, digital pet management, and policy understanding for all residents.
How to Get a PetScreening Refund: Step by Step
If you purchased through petscreening.com directly:
- Go to petscreening.com and log into your account.
- Navigate to your account settings and look for an option to cancel or manage your subscription.
- After cancellation, to request a refund, send an email to support@petscreening.com stating that you are requesting a refund for your last payment.
- In your email, mention if the subscription was renewed without notice or that you did not use the service since it renewed, as this phrasing can increase the chance of success.
- Wait for a customer support response to confirm if a refund can be processed. Keep checking your email for their reply.
Tips and Tricks for Getting a PetScreening Refund
- Email PetScreening support at support@petscreening.com with a polite but firm request for a refund, mentioning if the subscription was renewed without notice or if you did not use the service since renewal.
- Cancel the subscription promptly through your account settings on petscreening.com to avoid further charges before requesting a refund.
- Act quickly and ask for a refund soon after the charge appears on your credit card to increase chances of success.
- Follow up regularly if there is no immediate response; persistence can pay off.
- If customer service is unresponsive, escalate by disputing the charge with your credit card company or using a third-party service like Chargeback.
- Use clear language in your communications, emphasizing unauthorized or unexpected charges and your lack of use of the service.
- Document your communications and charges (screenshots, emails, proof of non-use, lack of notification) to strengthen your case.
- Consider including details such as your account information, dates charged, and any previous communications to clarify your situation.
- Leverage the fact that PetScreening has no refunds policy once a pet profile has been submitted, but mention if you never submitted a profile or used the service as a point for refund request.
- Wait a couple of days for customer service response as reported users note it may take some time (2-3 days) for replies.
Why Do People Request Refunds from PetScreening
- Legit ESA (Emotional Support Animal) status denied
- Charged credit card but service no longer needed
- Difficulty obtaining customer support
- Unable to complete pet screening profiles
- Problems with service or website functionality
- Unauthorized or multiple charges after moving or without consent
- Automatic subscription renewals for a service only required once
- Charges despite not having an account, indicating potential fraud
- Renewal reminder emails not clearly indicating upcoming charges
PetScreening Refund Script
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Hello PetScreening Team,
I hope this message finds you well. I am writing to address an issue with my recent billing statement. I noticed an unexpected charge that I believe was made in error. I would like to request a refund for this amount, as it does not align with the services I expected to receive.
I appreciate your prompt attention to this matter and look forward to your response.
Thank you!
PetScreening Refund Policy
PetScreening.com does not offer refunds once a household pet profile has been submitted. The profiles are part of the rental application process and can be transferred to property managers and pet service providers regardless of their use of PetScreening.
The Easiest Way to Get a PetScreening Refund
If you’re frustrated trying to get a refund from PetScreening—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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