Overview
PetScy is a company that makes natural pet supplements and care products in the USA. They offer things like allergy relief chews, probiotic chews for digestion and immune support, dental care additives to keep your pet's breath fresh, and joint care chews to help keep dogs moving comfortably. Their products combine both Eastern and Western medicine ideas, are vet-formulated, and are tested for quality. They focus on using quality ingredients and offer subscription options with savings and free delivery. It's a company focused on keeping pets healthy in a natural, effective way.
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The information was gathered directly from the official PetScy website, which clearly states the main product offerings, their qualities, and their approach to pet health in simple and clear language suitable for consumers.
How to Get a PetScy Refund: Step by Step
If you purchased through PetScy.com direct subscription:
- Log into your PetScy account and click on "MANAGE THIS SUBSCRIPTION" for the subscription you want to refund.
- Click "Cancel Subscription" to stop future renewals. Cancellation is required before requesting a refund.
- Send an email to support@petscy.com or call 877-738-7298 (10 AM – 6 PM EST) to request a refund for the charged subscription period.
- Explain that the subscription renewed without notice or you did not use the service during the billed period to increase refund chances.
- For any orders already processed and shipped, fill out the refund form at petscy.com/pages/refund-contact-form including Name, Email, Phone Number, Order Number, and items being returned.
- After submitting the form, wait for the free return shipping label within 24 hours and send back unopened items to qualify for a refund.
- Note that refunds are only issued for unopened items and there may be a $20 return fee on orders over $80.
Tips and Tricks for Getting a PetScy Refund
- Identify ingredient allergies promptly (e.g., pork allergy) as a valid reason for refund requests to strengthen your case.
- Clearly communicate health issues your pet experienced
- Request a return shipping label
- Pause or cancel future orders
- Use polite but firm language
- Escalate by sending follow-up emails
- Act quickly
- Document all communications
- Engage customer service through official channels like the refund contact form
- Avoid posting negative reviews before resolution
Why Do People Request Refunds from PetScy
- Product ineffectiveness: products did not relieve pets' symptoms such as itching, biting, scratching, or other issues.
- Changed mind or no longer want products.
- Subscription cancellations: failed to cancel subscriptions in time and want to return subsequent orders.
- Defective products: products received appear defective or damaged.
- Delivery delays: dissatisfaction with long shipping times.
- Orders processed but canceled late: refunds requested after orders have shipped and customers want to return items with a return label.
PetScy Refund Script
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Dear PetScy Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not intend to authorize. I believe this may have been an error, as I am not satisfied with the current service provided.
I kindly request a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I appreciate your prompt response.
Best regards,
PetScy Refund Policy
PetScy offers a refund policy that allows customers to return unopened items for a full refund if the order is processed and returned using their free return shipping label. However, for orders totaling over $80, a $20.00 return fee will apply, and items must be returned within a specific timeframe to qualify for the money-back guarantee.
The Easiest Way to Get a PetScy Refund
If you’re frustrated trying to get a refund from PetScy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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