Overview
Pretendo is an open-source project that offers free replacement servers for Nintendo's Wii U and 3DS consoles. It helps players keep playing their favorite games online even after Nintendo shut down their official servers. Pretendo creates custom game servers, a social platform called Juxtaposition (like Miiverse), and supports playing Wii U games on an emulator. It also includes features like an account system and friends list, keeping the online gaming experience alive for classic Nintendo games.
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The information comes directly from Pretendo's official website where they clearly describe their main services in simple terms, making it perfect for explaining to a consumer what the company does.
How to Get a pretendo Refund: Step by Step
If you purchased through Stripe:
- Log in to the email account associated with your Pretendo Network membership to find your Stripe payment receipt.
- Visit the Stripe customer portal or access the Pretendo Network membership page where Stripe payments are handled.
- Locate your recent payment or subscription charge for Pretendo Network.
- If there is an option to request a refund directly through the Stripe portal, follow the prompts to initiate the refund.
- If no direct refund option is available, contact Pretendo Network support by visiting their support forum at https://forum.pretendo.network/t/i-need-assistance/9331 and create a refund request post including your payment details and mention that the charge was either unauthorized, duplicated, or the service was not utilized.
- When messaging Pretendo Network support, highlight that you have not used the service since purchase and that you wish to get a refund for the recurring charge.
- Wait for a response from Pretendo Network support; they typically handle refunds via Stripe backend and will confirm once processed.
- If the refund is delayed or denied, consider contacting your bank or credit card provider to dispute the charge, providing proof of the communication with Pretendo Network and lack of service usage.
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Tips and Tricks for Getting a pretendo Refund
- Be polite but firm in your communication to keep the conversation constructive.
- Document all interactions with support, including dates, times, and names of representatives.
- Use the Pretendo Discord server to escalate issues if initial contact does not resolve the problem.
- Check the Pretendo Network progress chart to cite specific bugs or missing features that justify a refund request.
- Request refunds promptly after identifying issues or mistaken charges to increase success chances.
- Highlight unused services and your intention not to use the service as reasoning for refund.
- Avoid aggressive language which could close off further communication.
- Follow up periodically if no response to your initial refund request.
- Use official and community channels such as forums, Discord, and Reddit to gather collective advice and support.
- Be clear and concise in your refund request, specifying the amount and reason without over-explaining.
Why Do People Request Refunds from pretendo
- Unhappy with the service
- Realizing the game they wanted isn’t supported
- Charged but haven’t used the services
- Don’t plan to use services until a specific feature (e.g., battling) is available
- Technical issues like double or triple charges leading to refund requests
pretendo Refund Script
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Hi Pretendo Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account, and I believe it was made in error.
I would appreciate it if you could initiate a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
pretendo Refund Policy
I couldn't find specific information regarding the refund policy of Pretendo Network from their official site or other resources. It seems that relevant documents or policies are either not publicly available or not easily accessible.
The Easiest Way to Get a pretendo Refund
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.