Overview
PrizePicks is an easy and fun daily fantasy sports platform where you pick 2 to 6 players and predict if their stats will be more or less than a certain number. You can pick players from lots of sports—even mix sports in one lineup. You get to choose how risky you want to be: play it safer with Flex Play or go for bigger wins with Power Play. It’s simple to get started with as little as $10, and you can win up to 2000 times your money! They also have fun promotions like "Taco Tuesday" and special projections to boost your chances. Plus, cashing out is quick and easy! If you’re new, you can sign up with a code to get $50 after your first $5 play. It’s a cool way to make watching sports more exciting.
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This summary is based on official information from the PrizePicks website that clearly explains their service in simple terms suitable for consumer understanding.
How to Get a PrizePicks Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions' to view your active subscriptions.
- Locate the PrizePicks subscription and tap it.
- Use the 'Report a Problem' link or go to reportaproblem.apple.com on a browser.
- Sign in with your Apple ID and find the PrizePicks subscription purchase.
- Click 'I'd like to' and choose 'Request a refund.'
- Select the reason for your refund request, emphasizing that the subscription renewed without notice or that the account was unused to increase success chances.
- Submit the request and wait for Apple's review and response.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner and select 'Payments & subscriptions.'
- Choose 'Subscriptions' to see your active subscriptions.
- Find the PrizePicks subscription and tap it.
- Tap 'Report a problem' and select the option that best matches your request.
- Explain that the subscription renewed without your consent or that you did not use the account to strengthen your refund request.
- Submit the form and monitor your email for Google's response.
- If the issue is not resolved, contact Google Play support for further assistance.
If you purchased through PrizePicks.com directly:
- Email PrizePicks support at Support@PrizePicks.com to request a refund for your membership or subscription.
- In your email, explicitly state that you want a refund for a recurring subscription charge and mention if the subscription renewed without your knowledge or if the account was unused.
- The support team may respond requesting additional information; provide it promptly to move the process forward.
- Wait for their confirmation and refund processing, which may take up to 5 business days.
- If you do not receive a response or resolution, follow up politely to ensure the issue is addressed.
Tips and Tricks for Getting a PrizePicks Refund
- Contact support promptly within the first few hours after the transaction or issue arises.
- Be polite but firm in your communications; aggressive language may backfire.
- Document everything including screenshots, transaction IDs, and chat conversations for evidence.
- Use clear and concise language explaining your issue and why a refund is justified.
- Mention possible issues like technical glitches or unauthorized transactions as reasons for the refund.
- Request escalation politely if the initial agent denies your refund; ask to speak to a supervisor or manager.
- Follow-up persistently and escalate repeatedly but professionally until you get a response.
- Time your requests during business hours for faster responses and avoid weekends or holidays.
- Leverage social media or forums by posting your issue publicly to get attention from the company.
- Express willingness to close the issue quickly if a refund is processed, showing you are reasonable.
- Some users report success by disputing charges through their bank or credit card issuer if PrizePicks refuses refund.
Why Do People Request Refunds from PrizePicks
- Lineup cancellation within 5 minutes of submitting the lineup.
- Did Not Play (DNP) marks on picks with no other picks started, allowing cancellation after 5 minutes.
- Ineligible lineups due to DNPs or Reboots causing only one pick remaining or all picks from the same team, triggering automatic cancellation and refund.
- Board errors where projections remain on the board after the game has started, including partial-game projections like 2nd half or 4th quarter.
- PrizePicks' sole discretion to cancel active lineups, which may lead to refunds.
PrizePicks Refund Script
Script
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Hello PrizePicks Support,
I hope this message finds you well. I am writing to address a recent issue with my account that I would like to resolve. I noticed an unexpected charge on my billing statement, which I believe may have been an accidental charge or a billing error.
I value the services provided by PrizePicks, but this situation has caused me some concern. I would greatly appreciate it if you could look into this matter and process a refund for the charge as soon as possible.
Thank you for your assistance!
Best regards,
PrizePicks Refund Policy
PrizePicks has a strict no-refund policy for most situations; however, users can cancel their lineups within five minutes of submission for a full refund, provided that no selected athletes have started playing and certain conditions are met. All deposits are considered final and nonrefundable.
The Easiest Way to Get a PrizePicks Refund
If you’re frustrated trying to get a refund from PrizePicks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.