Overview
Probiller is a company that helps people and businesses make payments online safely and easily. They offer a secure checkout process where you can pay using many options like credit cards, debit cards, gift cards, digital wallets, bank transfers, and more. They support customers in over 150 countries and make sure the prices show up in your own currency, so it's simple for people everywhere. Plus, they provide customer support anytime, day or night, in several languages to help with any issues or questions. Basically, they make online payments smooth, safe, and convenient for everyone.
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The description is based on clear and straightforward details from Probiller's official website, which outlines their main services focused on secure online payments, multiple payment methods, international customer reach, dynamic currency pricing, and 24/7 multilingual support—all presented in a way that a general consumer can easily understand.
How to Get a Probiller Refund: Step by Step
If you purchased through Probiller direct billing:
- Call Probiller customer service at 1-855-232-9550 (available 24/7).
- Request to speak to a representative regarding a refund for your subscription or membership charge.
- Provide your account information and details of the charge you want refunded.
- Mention specific reasons such as:
- The subscription was renewed without notice.
- You only intended to use a trial period and were charged for a full membership.
- The account was unused despite recurring charges.
- If cancellation is not already done, request the representative to cancel the membership to stop further charges as part of the refund process.
- Follow any instructions from the representative to complete the refund request.
Tips and Tricks for Getting a Probiller Refund
- Act quickly: Cancel within the trial period (first 2 days) to maximize refund chances.
- Use live chat instead of phone calls: International or blocked calls are common; chat works better.
- Be polite but firm: Clearly state you want to cancel and request refund due to accidental charge or trial cancellation.
- Mention consumer rights if applicable: EU users should reference 14-day refund laws.
- Escalate by threatening chargeback: If refund is refused, state you will dispute the charge with your credit card company or bank immediately.
- Follow through on dispute: Many report quick refunds once chargeback threat is made.
- Consider cancelling your card: To prevent future unauthorized charges, cancel and replace the card used.
- Keep records: Save chat transcripts, cancellation confirmations, and any communication.
- Repeated contact: If ignored, persistently follow up to get a response.
- Timing matters: Act before trial expires; cancellations after trial usually are not refunded.
Why Do People Request Refunds from Probiller
- Unauthorized charges or transactions not recognized by the user.
- Trial period cancellations where customers cancel during the free trial and expect a refund.
- Subscription cancellations where users cancel but must explicitly request refunds as they are not automatic.
- Charges for partially used memberships where users do not get refunds or credits for partial use.
- Recurring billing issues where users want to stop future charges and ask for refunds for recent transactions.
- Accidental sign-ups or misunderstanding of service terms leading to refund requests.
- Removal of card information and stopping further charges, sometimes accompanied by refund requests.
Probiller Refund Script
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Dear Probiller Support,
I hope this message finds you well. I am writing to address a billing issue that I encountered recently. It appears that I was charged for a service that I did not intend to subscribe to, and I believe this was an accidental charge.
I would appreciate it if you could review my account and process a refund at your earliest convenience. I understand that mistakes can happen, and I trust that you will handle this promptly.
Thank you for your attention to this matter. I look forward to your response.
Best regards,
[Your Name]
Probiller Refund Policy
Probiller's refund policy states that refunds for purchases or recurring charges can be requested by contacting customer support. However, refunds or credits are not issued for partially used memberships, and the verification fee is non-refundable regardless of age verification results.
The Easiest Way to Get a Probiller Refund
If you’re frustrated trying to get a refund from Probiller—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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