Overview
ProWritingAid is like having a personal writing coach that helps you improve your writing in many ways. It's not just a grammar checker; it also checks your style and gives you tips to make your writing clearer and more interesting. It works with popular writing apps like Word and Google Docs. The tool gives you detailed feedback on your writing, pointing out mistakes and suggesting how to make your sentences better, more vivid, and engaging. It has special features for writers working on stories, like chapter critiques and manuscript analysis, and it even helps you overcome writer’s block with inspiration tools called Sparks. Plus, it keeps your writing private and secure. Overall, it’s a handy helper for anyone wanting to write better and more confidently.
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The information was gathered directly from ProWritingAid's official website, which clearly describes the main services they offer to users. The site explains the tool's features in straightforward language, focused on how it aids writers in improving their writing, providing detailed feedback, and offering inspiration, which matches the user-friendly description requested.
How to Get a ProWritingAid Refund: Step by Step
If you purchased through ProWritingAid website (direct purchase):
- Locate the purchase date and confirm that you are within three days of the purchase.
- Send an email to hello@prowritingaid.com within three days after the purchase requesting a refund for your yearly or lifetime paid plan. Include your order details.
- Do not cancel your subscription before receiving a refund confirmation, as cancellation alone does not trigger a refund.
- Note that refunds are not available for monthly paid plans, but you can stop future payments by turning off auto-renew in your user profile.
- Manuscript Analysis Credits are non-refundable unless purchased together with a new subscription that qualifies for a refund. In that case, unused credits will be refunded.
If you purchased through Apple subscription:
- Open a web browser and go to reportaproblem.apple.com and sign in with your Apple ID.
- Click or tap on "I'd like to," and then choose "Request a refund."
- Select the reason why you want a refund, such as "The subscription renewed without notice" or "The account was unused."
- Choose the ProWritingAid subscription or purchase from your list of purchased items and submit the refund request.
- You can also cancel your subscription at Manage your subscriptions to stop future payments if you haven't done so.
- Check your email for an update on the refund request within 24 to 48 hours.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device or go to https://play.google.com/store/account on a browser and sign in.
- Tap the Menu icon (three horizontal lines), go to "Account" then "Purchase History."
- Find the ProWritingAid subscription or purchase and tap it.
- Tap "Request a refund" or select "Report a problem."
- Select the reason for the refund request, such as "Subscription renewed without notification" or "Purchased by mistake and unused."
- Submit your request and wait for the response from Google Play, which usually takes a few days.
Tips and Tricks for Getting a ProWritingAid Refund
- Act quickly: Request your refund within the first three days of purchase to take advantage of the unofficial grace period.
- Be polite but firm: Use respectful language acknowledging the service but clearly explain why it did not meet your expectations.
- Highlight specific issues: Mention exact problems, such as tools malfunctioning or inaccurate analysis (e.g., AI mislabeling or feature limitations).
- Mention timing precisely: Indicate how soon after purchasing you are requesting the refund (e.g., less than 24 hours) to emphasize promptness.
- Escalate calmly: If initial support is unhelpful, politely ask to have your request escalated or forwarded to a supervisor.
- Use multiple channels: Contact via email and also try customer support chat or social media to increase visibility.
- Leverage trial period: Use the short trial or free cancellation window if you have a yearly or lifetime subscription to justify the refund.
- Express disappointment: Convey your disappointment in not receiving the quality expected to strengthen your case.
- Follow up persistently: Regular but courteous follow-ups can help push your refund request forward.
- Avoid aggression or threats: These can backfire and cause refusals or delays.
Why Do People Request Refunds from ProWritingAid
- Technical problems: Inconsistent core functions like failure of Chrome and Docs addons, inconsistent highlighting, lag, and lost server connections.
- False positives and wrongful corrections: Many users report the tool flags errors incorrectly and provides unhelpful suggestions.
- Unhelpful AI feedback: AI-based chapter and manuscript feedback considered low value and frustrating compared to human editors.
- Workflow disruption: Slows down writing process and causes frustration.
- Price concerns: Many feel the cost is not justified based on the quality and reliability of the service.
- Refund policy limitations: Refunds denied if requested after a very short refund window (e.g., three days).
- Difficulty obtaining refunds: Users report problems getting refunds even when service quality deteriorates within the subscription period.
- Subscription cancellation problems: Some claim unwanted charges continue after they unsubscribe.
- Poor customer service: Support perceived as unresponsive, difficult to contact, or providing unhelpful automated responses.
- App malfunctions after updates: Major updates have occasionally degraded functionality and caused issues.
ProWritingAid Refund Script
Script
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Hello,
I hope this message finds you well. I recently noticed a billing issue on my account with ProWritingAid. It appears that I was accidentally charged for a subscription that I did not intend to renew. I would like to request a refund for this charge, as I have not been using the service as expected.
Thank you for your attention to this matter. I appreciate your prompt response and assistance in resolving this issue.
Best regards,
[Your Name]
ProWritingAid Refund Policy
ProWritingAid offers a 14-day money-back guarantee on select paid plans, but customers must contact them within 3 days of purchase to request a refund for yearly or lifetime plans. Monthly subscriptions are not eligible for refunds, and customers can manage future payments through their user profile.
The Easiest Way to Get a ProWritingAid Refund
If you’re frustrated trying to get a refund from ProWritingAid—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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