Overview
Pulsz is a fun social casino where you can play over 1,000 free casino-style games like slots, table games, and arcade games. You start with 5,000 free virtual Gold Coins and can get daily bonuses, join competitions, and win real prizes. It has tournaments, leaderboards, and a big community of American players. You can play on your phone or computer, get customer support anytime, and earn loyalty points for better deals. There are also options to make the experience even more fun with ad removal and exclusive games, but everything starts free and easy to enjoy.
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The information was directly taken from the official Pulsz website, which clearly lists the main services and features in simple terms designed for consumers.
How to Get a Pulsz Refund: Step by Step
If you purchased through Credit or Debit Card (Visa, MasterCard, American Express, Discover, Diners Club, JCB, UnionPay):
- Locate your transaction ID, purchase date, and purchase amount from your pulsz.com account or payment statement.
- Go to the Pulsz Customer Support page to submit a refund request: https://support.pulsz.com/hc/en-us/requests/new
- Provide your transaction ID, purchase date, purchase amount, and a clear reason for requesting the refund.
- Attach any supporting documentation related to the purchase or issue.
- Submit the request and wait for email confirmation from Pulsz whether your refund is approved.
- If approved, the refund will be processed back to the original credit or debit card used for the purchase.
- Allow for processing time that varies depending on your card issuer.
If you purchased through Skrill:
- Gather your transaction details including transaction ID, date, and amount.
- Contact Pulsz Customer Support via their refund request form or support email to lodge the refund request.
- Include the transaction details and reason for refund in your message.
- Pulsz will process the refund back to your Skrill account if approved.
If you purchased through Apple Pay or Google Pay:
- Open your device's settings app.
- For Apple Pay: Tap your Apple ID, select ‘Subscriptions’, find the Pulsz subscription, and select ‘Report a Problem’ to initiate the refund request through Apple.
- For Google Pay: Open the Google Play Store app, tap your profile icon, go to ‘Payments & subscriptions’, select ‘Subscriptions’, find Pulsz subscription, and tap ‘Report a Problem’ to request a refund.
- In your refund request, emphasize if the subscription renewed without notification or the account was unused for better success.
- Wait for Apple or Google to respond to your refund request.
Email
The email is not available.
Tips and Tricks for Getting a Pulsz Refund
- Document all transactions and communications meticulously and save screenshots as proof.
- Initiate contact immediately after the issue occurs to demonstrate urgency and seriousness.
- Use polite but firm language emphasizing your rights and the facts, avoiding aggression.
- Request specific information such as transaction IDs, verification steps, and any paperwork required.
- Complete all requested paperwork promptly, including tax forms like W9 and affidavits if asked.
- Follow the official process quietly but keep copies of everything, including emails and tracking numbers of physical checks.
- Persist politely with daily follow-ups via their support channels to maintain visibility.
- Escalate by asking for higher management or supervisors if no response within a week.
- Leverage external platforms like Reddit or AskGamblers forums to ask for advice or highlight your issue.
- Avoid overly emotional or confrontational language as it may slow down resolution.
- Be aware of timing restrictions such as payout limits (e.g., $5,000 increments) and prepare for staggered payments.
- Once paperwork is approved, expect a mailed check, sometimes delivered by FedEx, requiring patience for physical delivery.
- Be cautious of potential account holds or verification steps that may delay payment; proactively comply to minimize delays.
Why Do People Request Refunds from Pulsz
- Technical Issues: Problems affecting the gaming experience that the support team cannot resolve promptly.
- Double Purchases: Accidental duplicate purchases of the same item.
Pulsz Refund Script
Script
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Dear Pulsz Support,
I hope this message finds you well. I am writing to address a billing issue that I've encountered with my recent account charges. It seems there was an accidental charge that I did not intend to incur, and I am quite dissatisfied with this experience.
I kindly request a refund for this charge as I believe it was made in error. Your assistance in resolving this matter would be greatly appreciated.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Pulsz Refund Policy
Pulsz offers refunds under specific circumstances, such as technical issues affecting gameplay or accidental double purchases. To request a refund, customers must contact Customer Support with relevant transaction details, and if approved, refunds will be processed through the original payment method.
The Easiest Way to Get a Pulsz Refund
If you’re frustrated trying to get a refund from Pulsz—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.