Overview
RecordsFinder is a company that helps you easily find and access all kinds of public records online. They have a huge database with over 2 billion records including things like people's contact info, criminal records, court cases, marriage and divorce records, property info, driving records, and more. Whether you just want to look someone up or need background details, RecordsFinder offers simple, cost-effective searches that deliver the information right to your computer. It's a handy tool if you're trying to find public info quickly without complicated or expensive steps.
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The description is based on the company's own about page on recordsfinder.com, supported by the variety of services and types of records they offer as listed on their site. The language is simplified for consumer understanding, avoiding any technical jargon, to meet the user's request.
How to Get a RecordsFinder Refund: Step by Step
If you purchased through Credit Card (SAFECART, INFOPAY, RecordsFinder):
- Locate your RecordsFinder account and sign in to the Member’s Area at recordsfinder.com.
- Navigate to the “My Orders” section to find your receipt or order number for your subscription.
- Prepare to contact RecordsFinder customer support by phone or via web contact form:
- Call 800-433-0567 or
- Use the contact form at recordsfinder.com/info/contact/ (click the email support link).
- When contacting support, clearly state:
- Request a refund for the recurring subscription charge.
- Note the charge name on your billing statement (SAFECART*RecordsFinder, INFOPAY, or RecordsFinder).
- Explain that you want to dispute the latest charge specifically.
- Cancellation is not required to request a refund, but if you want to avoid future billing, cancel your subscription beforehand.
- If RecordsFinder denies the refund, consider disputing the charge with your credit card company providing the transaction details and explaining the charge was unauthorized or unexpected.
Email
The email is not available.
Tips and Tricks for Getting a RecordsFinder Refund
- Be polite but firm when contacting customer service, emphasizing that you did not authorize the charge or that the service was not as expected.
- Request cancellation and refund immediately
- Use email for communication
- If first contact fails, escalate politely by asking to speak to a supervisor or manager to ensure your request is handled promptly.
- Mention recurring charges and ask them to stop any further billing to avoid repeated unauthorized payments.
- Keep timing in mind: Contact as soon as possible after the charge to increase chances of refund.
- Highlight misunderstandings or confusion around subscription terms to gain sympathy for refund approval.
- Do not use aggressive or threatening language as this can reduce effectiveness; maintain calm and clarity.
- Follow up regularly if the refund is delayed, referencing previous communications.
- Check bank or credit card dispute options if direct refund attempts fail after reasonable effort.
Why Do People Request Refunds from RecordsFinder
- Need to cancel subscriptions but concerns about getting refunds promptly.
- Service did not provide the information they were seeking, leading to dissatisfaction and refund requests.
- Billed multiple times after cancellation attempts, causing frustration and refund demands.
- Charges for unwanted services leading to refund claims.
- Misunderstandings regarding cancellation requests that required customer service intervention and refunds.
- General dissatisfaction with the value or accuracy of the records search service, prompting customers to ask for refunds.
RecordsFinder Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not intend to authorize. Due to this, I kindly request a refund for the amount charged.
I appreciate your attention to this matter and look forward to your prompt response. Thank you for your assistance.
Best regards,
RecordsFinder Refund Policy
RecordsFinder.com does not provide refunds for the unused portion of any monthly subscription fees. Charges are billed monthly in advance, and fees are incurred regardless of whether the searches yield any results or if records are outdated or incorrect.
The Easiest Way to Get a RecordsFinder Refund
If you’re frustrated trying to get a refund from RecordsFinder—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.