Overview
ResumeBuilder.com is a user-friendly website that helps people create professional resumes quickly. They offer over 30 customizable resume templates that you can personalize with fonts, colors, and layouts. The site also includes a helpful AI Resume Builder that suggests job-specific phrases to make your resume stand out. Besides resumes, you can build cover letters using easy-to-follow templates and AI tools. The service provides lots of free resume examples and expert tips to guide you through the process. You can start building your resume for free and download a basic text file, or choose affordable plans for full access and to download your resume in Word or PDF formats. Customer support is available anytime if you need help.
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The information was directly taken from the official ResumeBuilder.com site, summarizing their core services and user benefits in simple terms suitable for a consumer audience.
How to Get a ResumeBuilder.com Refund: Step by Step
If you purchased through resumebuilder.com directly:
- Log into your ResumeBuilder.com account.
- Navigate to Settings > Subscription.
- Click on Cancel Subscription. Cancellation is required to request a refund.
- Immediately after cancellation, send an email to contact@resumebuild.com to request a refund.
- In your email, mention that you cancelled your subscription before the renewal or the end of the initial period.
- Emphasize if the subscription renewed without notice or if you were dissatisfied with the service.
- Wait for a response from their customer support for refund confirmation or credit options on WorkSimpli.io.
Site
The site is not available.
Tips and Tricks for Getting a ResumeBuilder.com Refund
- Request a refund within the 14-day trial period, as refunds are most guaranteed with no questions asked during this window.
- Act quickly after the first charge or trial period to maximize chances of a successful refund.
- Contact customer support directly by email (support@resume.co) or through the website's Contact Us form for refund requests.
- Be clear, polite, and firm in your language when requesting a refund, emphasizing dissatisfaction with the product or unexpected charges.
- Keep records of your purchase, correspondence, and attempts to cancel for escalation if initial requests are denied.
- Escalate by calling their customer service phone number (800-301-9082) if initial email or support form requests are ignored or rejected.
- Timing your request right after the first charge or trial expiry generally yields better outcomes than waiting.
- Highlight any misleading advertising or unclear subscription terms to strengthen your refund case.
- Some users found reiterating the subscription auto-renewal was unexpected helped in persuasion.
- Beware that the company uses an auto-renew subscription model and refunds may be partial if billing has renewed.
- Persistence and polite escalation often increases chances of success.
Why Do People Request Refunds from ResumeBuilder.com
- Subscription and billing issues: Customers report unauthorized charges, double payments, or challenges with canceling subscriptions.
- Dissatisfaction with customer support: Difficulty in resolving refund or cancellation requests, including refusals for prorated refunds.
- Accusations of scams or fraudulent billing: Some customers feel the service charged them improperly or kept charging after cancellation.
- Refund policy restrictions: The company's terms often do not allow refunds for unused subscription time or partial refunds.
- Difficulty in account cancellation: Hidden or complicated cancellation processes causing frustration and lost documents access after cancellation.
- Retention tactics when canceling: Use of multiple confirmation screens or special offers discouraging cancellations.
ResumeBuilder.com Refund Script
Script
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Dear ResumeBuilder Support,
I hope this message finds you well. I am writing to request a refund for my recent purchase due to an accidental charge/billing issue related to my subscription. I was under the impression that my trial period was still active, and I did not intend to be billed at this time.
I would appreciate your assistance in processing my refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
ResumeBuilder.com Refund Policy
ResumeBuilder.com allows customers to request a refund if they cancel their subscription before the end of the initial subscription period. This applies only if the initial period is offered for the subscription.
The Easiest Way to Get a ResumeBuilder.com Refund
If you’re frustrated trying to get a refund from ResumeBuilder.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.