Overview
RightNow Media is like a streaming library full of Bible study videos that you can watch anytime, anywhere. They have over 25,000 videos made to help people grow in their faith, with topics covering everything from marriage and parenting to youth, leadership, mental health, and more. It's great for individuals, families, small groups, and churches. You can watch these videos on their app which lets you download videos to watch offline, listen in audio-only mode, and use other easy features to enhance your experience. It's trusted by thousands of churches worldwide and offers resources in many languages, making it easy to learn and grow no matter where you are.
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The description is directly based on the detailed information from the official RightNow Media website, providing an easy-to-understand summary suitable for a general audience interested in faith-based video content for personal and group use.
How to Get a Right Now Media Refund: Step by Step
If you purchased through RightNow Media direct subscription:
- Locate your subscription confirmation email or login to your account at rightnowmedia.org.
- Find the billing details section to identify your payment method and billing cycles.
- Since payments are generally non-refundable, prepare your refund request emphasizing that your subscription renewed without notice or your account was unused, which may help your appeal.
- Contact RightNow Media customer support by calling 972-560-4000 or using the contact form on their website.
- When speaking to customer support, clearly state that you want a refund for the recent charge and mention any relevant details such as unwanted renewal or unused service.
- Follow any additional instructions provided by the support agent to complete your refund request.
If you purchased through Apple (iTunes) subscriptions:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate your RightNow Media subscription in the list and tap it.
- Tap "Report a Problem" or visit reportaproblem.apple.com in a browser.
- Choose the charge you want refunded and submit the refund request.
- Use messaging angles such as "the subscription renewed without my knowledge" or "I did not use the service during the billing period" to increase your chance of success.
If you purchased through Google Play subscriptions:
- Open the Google Play Store app on your Android device.
- Tap your profile icon at the top right.
- Select Payments & subscriptions, then Subscriptions.
- Find your RightNow Media subscription.
- Tap Manage, then tap Refund if available, or select Report a problem on the Google Play website.
- Submit your refund request with reasons like "subscription renewed without notice" or "the service was unused during the billed period."
Email
The email is not available.
Tips and Tricks for Getting a Right Now Media Refund
- Be polite but persistent: Politely explain your reason for requesting a refund and keep following up if you don’t get a response right away.
- Use clear, specific language: Clearly state that you want a refund and specify the amount or subscription period you want refunded.
- Escalate if needed: If initial customer service responses are unhelpful, ask to speak with a manager or a higher-level representative.
- Time your request effectively: Request refunds soon after the charge to increase chances of approval.
- Document all correspondence: Keep records of all emails and chats to reference if needed during escalation.
- Mention payment method disputes: If you hit a wall, mention that you may dispute the charge with your credit card company as a last resort.
- Highlight any service issues or dissatisfaction: Explain any problems you had with the service to justify your refund request.
Why Do People Request Refunds from Right Now Media
- Content not meeting expectations: Users may feel the material doesn’t align with their needs or interests.
- Technical issues: Difficulties accessing videos or using the platform effectively can lead to refund requests.
- Subscription cancellation: Users wanting to cancel and unsure of the billing cycle or refund policies.
- Duplicate purchase: Accidental multiple payments or subscriptions.
- Change in circumstances: Personal or organizational changes that remove the need for the service.
- Financial reasons: Users facing budget constraints or financial hardship.
- Perceived value: Feeling that the service does not provide adequate value for the cost.
Right Now Media Refund Script
Script
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Hello Right Now Media Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I have encountered. I noticed an accidental charge on my account that I believe was made in error. I would appreciate your assistance in resolving this matter.
Could you please process a refund for this charge? I would be grateful for your prompt attention to this issue, and I look forward to your response.
Thank you for your help!
Best regards,
Right Now Media Refund Policy
Right Now Media's refund policy states that all payments are non-refundable. If a user decides to stop using the service, a 30-day notice must be provided.
The Easiest Way to Get a Right Now Media Refund
If you’re frustrated trying to get a refund from Right Now Media—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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