Overview
Rocketlaw.com offers easy and affordable legal help online. You can create and sign legal documents that are personalized for your needs, like contracts, wills, and lease agreements. They also connect you with attorneys if you want legal advice. If you're starting or running a business, they can help you register your company (like setting up an LLC or corporation), handle important filings, protect your brand with trademarks, and take care of tax prep and consultation. They have membership options that give you discounts on professional services and tax help, plus access to a big network of lawyers and legal resources. Basically, it’s like having a legal helper online that's simple, convenient, and covers lots of legal stuff you might need for personal or business matters.
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The summary is based on the detailed service list directly from Rocketlaw.com's official website, which clearly describes their offerings in simple terms suitable for a consumer audience.
How to Get a Rocketlaw.com Refund: Step by Step
If you purchased through RocketLawyer Website (Credit Card):
- Log into your RocketLawyer account at rocketlawyer.com.
- Navigate to the 'Billing' section from your account dashboard.
- Select the specific membership, subscription, or charge you want refunded.
- Click the 'Request Refund' button or link next to the relevant transaction.
- Fill out the refund request form with all required details and submit it.
- Wait for confirmation via email; refunds typically process within 7-10 business days.
- If you encounter issues or need further assistance, contact RocketLawyer customer support at (877) 881-0947 or email support@rocketlawyer.com.
If you purchased through Apple (iOS) App Store:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the RocketLawyer subscription.
- Click "I'd like to" and select "Request a refund."
- Choose the RocketLawyer subscription purchase from your list of recent purchases.
- Select the reason that best matches your situation (e.g., subscription renewed without notice).
- Submit the refund request form.
- Wait 24 to 48 hours for Apple's update on your refund request status.
- Check the status of your refund by revisiting the site. If approved, refund funds will be returned to your original payment method, which may take some additional processing time.
- If the RocketLawyer charge does not appear, ensure you are signed in with the correct Apple ID or check if a family member made the purchase.
If you purchased through Google Play Store:
- Open a web browser and go to play.google.com.
- Click your Profile picture in the top right corner.
- Select "Payments & subscriptions," then "Budget & order history."
- Find the RocketLawyer subscription order in your purchase history.
- Click "Report a problem" next to the RocketLawyer subscription.
- Choose the option that best describes your situation and indicate you want a refund.
- Complete and submit the refund request form.
- Allow 1 to 4 days to receive a refund decision; most are processed within 24 hours.
- If you don’t see your purchase, verify you are using the correct Google account or contact RocketLawyer support for help.
Tips and Tricks for Getting a Rocketlaw.com Refund
- Act quickly, ideally cancel within the 7-day free trial to avoid charges.
- Use precise language: mention unauthorized charges, free trial cancellation, dissatisfaction with billing.
- Be persistent with follow-ups; keep records of calls and emails.
- Escalate if ignored; ask for supervisors or specific representatives by name if possible (e.g., Joseph, Brian, Giovanny).
- Threaten chargebacks to banks if needed (effective within 1 year of charge).
- File complaints with consumer protection agencies like CFPB, FTC, BBB, or state attorney general if necessary.
- Demand insurance or bond information to push accountability.
- Be polite yet firm; a calm tone reportedly gets better results.
- Watch out for the "commitment trap"—the free trial auto-renews unless cancelled; mention feeling misled if applicable.
- Request refunds as a courtesy, emphasizing expectation for the same treatment after complaint.
- Monitor bank statements regularly and contest unexpected charges quickly.
- Use online reviews and forums to motivate better customer service responses.
Why Do People Request Refunds from Rocketlaw.com
- Billing mistakes leading to refund requests.
- Problems with the delivery of services prompting refunds.
- Refunds requested within 30 days of purchase; no refunds after that period except where state law allows.
- No refunds when access is through a Program Sponsor.
- No refunds for incorporation-related services, short-term rental licensing assistance, tax preparation services (including registered agent services), or services that have been commenced/completed (such as tax returns).
- No refunds for annual plans after 30 days post-purchase.
- No refunds for discounted annual plans when combined with another product.
- No refunds on money paid directly to third parties.
- No refunds for services already used unless there is a valid reason.
- No guarantee of specific outcomes, leading to some dissatisfaction but no refunds for e.g. STR registration/license application.
- No refunds for STR service fees once guidance has been provided for the jurisdiction.
- Issues with automatic renewal charges from registered agent services and monthly/annual plans if not cancelled in time.
Rocketlaw.com Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue related to my recent subscription with Rocketlaw.com. Unfortunately, I noticed an accidental charge that I did not authorize, and I am quite dissatisfied with the service at this time.
I would appreciate your assistance in processing a refund at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Rocketlaw.com Refund Policy
Rocketlaw.com's refund policy allows for refunds if there is an error in billing or a problem with service delivery, provided the request is made within 30 days of purchase. However, refunds are not available for certain services that have already been started or completed, including incorporated services or annual plans if more than 30 days have passed since purchase.
The Easiest Way to Get a Rocketlaw.com Refund
If you’re frustrated trying to get a refund from Rocketlaw.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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