Overview
Science & Humans is a company that helps people feel better by offering personalized hormone health treatments. They focus on both men's and women's health, providing services like hormone replacement therapy, aging well, weight loss, sexual wellness, hair loss, and skin care. Their treatments are customized to fit each person's unique needs, and all medications are provided through licensed Canadian medical professionals, delivered right to your home in discreet packages. They use science-backed methods and work with experts in hormone therapy and longevity to help improve your health and well-being.
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The information was taken directly from the official about page of scienceandhumans.com, which clearly lists their services, target audience, and approach in simple terms.
How to Get a scienceandhumans Refund: Step by Step
If you purchased through ScienceandHumans.com directly:
- Email support@scienceandhumans.com to request your refund. State that you would like a refund for your membership subscription or recurring charge.
- If needed, also call their customer support at 1-877-286-6635 Monday through Friday, 9:30am to 5:30pm EST to discuss your refund request.
- Cancel your subscription in the email or during the call before the next renewal date to prevent further charges. Mention cancellation explicitly as a condition for refund.
- Stress that the subscription was renewed without your explicit notice or consent to increase your chances of a refund.
- Be clear that you have not initiated any treatment plans or prescriptions if applicable, as these may be non-refundable.
- Keep a record of all communications and request confirmation that the refund will be processed.
Tips and Tricks for Getting a scienceandhumans Refund
- Email support@scienceandhumans.com explicitly requesting a refund for your membership or recurring charge.
- Call customer support at 1-877-286-6635 (Mon-Fri, 9:30am-5:30pm EST) to discuss the refund directly.
- Cancel your subscription explicitly in the email or by phone before the next renewal date to avoid further charges.
- Mention the subscription was renewed without your explicit notice or consent to strengthen your refund claim.
- State you have not initiated any treatment plans or prescriptions if applicable, as refunds are less likely after these steps.
- Be persistent yet polite; follow up regularly with courteous language.
- Use clear, direct, and factual language to state your issue concisely.
- Document all communications, charges, and any promises for your records.
- Escalate the issue to billing departments, managers, or even your credit card company if needed.
- Request refunds promptly soon after the charge appears to increase chances of success.
- Mention the possibility of a chargeback with your credit card if the refund is denied, as a final escalation tactic.
- Use public forums or social media factually and respectfully to draw attention if necessary.
- Keep refund requests professional with a sample script like:
Dear Science and Humans Support,
I hope this message finds you well. I am writing to address an issue with my recent billing. I was charged unexpectedly, and I believe this may have been an accidental charge. As I have not utilized your services to their full capacity, I would like to kindly request a refund for this charge.
I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Why Do People Request Refunds from scienceandhumans
- Consultation fees are non-refundable once lab results are received and eligibility is confirmed because follow-up consultation is required by regulation.
- Appointments cancelled within 5 hours of the scheduled time are non-refundable.
- No-shows incur a $50 fee and no refund.
- Lab requisitions are non-refundable once issued because they are single-use and linked to specific programs.
- Program fees for services like hormone support, weight loss, and hair loss are non-refundable after treatment plan or prescription initiation.
- Prescription medications are non-refundable once processed, due to pharmacy policies that prevent cancellation or alteration.
- Requests to use a non-preferred pharmacy incur a $25 administrative fee, implying additional refund complications.
- If a product is not as described or there are typographical pricing errors, refunds may be issued, but the product must be returned unused and undamaged.
scienceandhumans Refund Script
Script
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Dear Science and Humans Support,
I hope this message finds you well. I am writing to address an issue with my recent billing. I was charged unexpectedly, and I believe this may have been an accidental charge. As I have not utilized your services to their full capacity, I would like to kindly request a refund for this charge.
I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
scienceandhumans Refund Policy
Scienceandhumans.com has a strict refund policy that states all services, once marked eligible or processed, are non-refundable. This includes consultations, lab requisitions, and program fees once a treatment has begun; cancellations must be made at least 5 hours in advance to avoid charges.
The Easiest Way to Get a scienceandhumans Refund
If you’re frustrated trying to get a refund from scienceandhumans—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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