Overview
Sculpt Touch offers a variety of products focused on body shaping and enhancing curves in a comfortable and practical way. Their main products include waist trainers, bras, bodysuits, BBL fajas (body shaping garments), sauna activewear designed to boost sweating during workouts, and personal care items. They also sell pants and dresses that complement their body sculpting items. Many of their products are designed to help shape your waist, lift your bust, and smooth your curves, making it easier to feel confident in your clothes. They have different product lines like Sculpt Snatch and offer bundle deals, with an emphasis on comfort, durability, and inclusive sizing. The brand aims to help women feel great and confident by enhancing their natural shape with easy-to-wear solutions.
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The information was directly gathered from Sculpt Touch's official website, which lists the categories of products they sell and gives clear details on the types of body shaping garments and apparel they offer. The description is simplified to suit a general consumer audience.
How to Get a Sculpt Touch Refund: Step by Step
If you purchased through SculptTouch Website:
- Locate your order details: Have your membership or subscription information and order number ready from your SculptTouch account or purchase confirmation email.
- Contact Sculpt Touch support: Email support@sculpttouch.com or use the WhatsApp number +8615922962221 to request a refund.
- Explain clearly: Mention that you wish to receive a refund for the recurring membership or subscription charge and specify the date and amount of the charge.
- Mention renewal without notice: Emphasize if the subscription renewed automatically without your prior informed consent or notice, which increases the chance of getting a refund.
- Wait for response: The customer service response time is within 48 hours; if you do not hear back, follow up politely with your initial email thread.
- Provide additional info if requested: Be prepared to supply any account verification or transaction details the support team might request.
- Ensure cancellation: If you have not canceled your membership yet, do so after requesting the refund to prevent future charges.
Phone
The phone is not available.
Tips and Tricks for Getting a Sculpt Touch Refund
- Be persistent and polite: Repeatedly follow up with the company via email or contact form while maintaining a polite tone.
- Document all communication: Keep records of all emails, messages, and interactions as evidence to support your refund claim.
- Use social proof and complaints: Mention that you have seen multiple complaints about similar issues on forums and BBB to pressure the company.
- Insist on proof of delivery or quality issues: Request tracking information or photos as evidence to dispute their claims and demonstrate your case.
- Escalate to payment providers or dispute platforms: Use your credit card company, PayPal, or Affirm dispute mechanism to challenge charges if the company is unresponsive.
- Request return labels but be cautious: The company may require you to pay for return shipping; negotiate or emphasize product defects to avoid this.
- Mention incorrect or substituted items: Highlight if you received a different product than ordered and demand correction or refund.
- Avoid using the product: Since the company claims products adapt to the first user, avoid using the product to strengthen your refund eligibility.
- Use timing to your advantage: Make refund requests soon after purchase or delivery delays to appear reasonable and less disputable.
- Make formal complaints on consumer sites: File complaints on BBB or consumer protection sites to increase pressure on the company to respond.
- Leverage social media: Post publicly on Twitter, Reddit, or forums to escalate visibility and shame the company into action.
Why Do People Request Refunds from Sculpt Touch
- Faulty, damaged, broken, defective, or soiled items received by customers.
- Wrong items or wrong color sent in orders.
- Products cannot be returned or refunded after use due to unique material that "remembers" the first user's body shape.
- Delayed shipping causing frustration and refund requests.
- Orders not received even after long waiting periods.
- Packages stolen after delivery, leading to refund demands.
- Poor communication from the company regarding order status and refunds.
- Discomfort or issues with product fit, such as products rolling down or requiring constant repositioning.
- Perception of scams or illegitimacy due to lack of response or unresolved complaints.
Sculpt Touch Refund Script
Script
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Dear Sculpt Touch Team,
I hope this message finds you well. I am writing to address a billing issue regarding my recent transaction. It appears that I have been mistakenly charged for a service that I did not intend to purchase. I would like to kindly request a refund for this charge.
I appreciate your attention to this matter and look forward to resolving it promptly. Thank you in advance for your assistance.
Best regards,
Sculpt Touch Refund Policy
Sculpt Touch does not accept returns or provide refunds for their body shaper products due to the unique material that adapts to the first user's body shape. Instead, they offer an exchange policy for faulty or incorrect items, and customers are encouraged to review product details and sizes before purchase.
The Easiest Way to Get a Sculpt Touch Refund
If you’re frustrated trying to get a refund from Sculpt Touch—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.