Overview
Shapermint is a friendly and inclusive store that offers super comfortable shapewear and other clothing essentials for every body. They sell things like bras, shapewear, underwear, leggings, camis, swimwear, and more, all designed to give you support, lift, and confidence no matter your shape or size. Their products come in sizes from XS to 4XL, so there’s something for everyone. Plus, they make shopping easy with perks like free shipping on orders over $70 and free exchanges if you need a different size. Basically, Shapermint is all about helping you feel great and confident in your own skin with shapewear that feels good to wear.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the official about page of Shapermint which clearly outlines their main product offerings, inclusivity, size range, and customer-friendly services like free shipping and exchanges.
How to Get a Shapermint Refund: Step by Step
If you purchased through Shapermint.com:
- Log in to your Shapermint account at shapermint.com.
- Go to the 'Manage Membership' or 'Manage Subscription' section in your account dashboard.
- Check if you are within any trial or try-on period (such as 7-day Try-On or 30-day free trial); refunds are generally possible if items are returned within these periods unused and in original condition.
- If eligible, initiate the refund process by filling out any required online refund or return forms in the account center.
- Print the provided return shipping label and send back any items according to the instructions (items must be unworn with original tags and hygiene seals intact).
- After Shapermint receives and inspects the returned items (usually within 72 hours), they will process the refund to the original payment method.
- Allow up to 2 weeks for Shapermint to process the refund and an additional few days for bank processing.
- If you have been charged for the membership renewal and have not used the service or received no prior renewal notice, when contacting customer support, mention the unexpected renewal and emphasize the unused status of the membership to improve refund chances.
- Contact customer support if needed by Live Chat on the website, email vip@shapermint.com, or phone/SMS +1 (831) 888-0074.
- Cancellation must be done before the next billing cycle to stop further charges but does not automatically generate a refund for already charged amounts.
Tips and Tricks for Getting a Shapermint Refund
- Document every interaction—keep screenshots and copies of all emails, chats, and communications with dates and times.
- Be polite but firm in your language; respectful persistence tends to yield better results than aggression.
- Threaten to escalate by mentioning you will report to your credit card company, dispute the charge, or file a complaint with consumer protection agencies if your refund is not processed promptly.
- Use evidence to support your case such as order confirmation, photos of defective or wrong products, and screenshots of misleading ads or terms.
- Reference consumer rights laws if applicable (e.g., 14-day right to cancel under UK law) to assert your entitlement to a refund, even if the company tries to refuse.
- Beware of membership or subscription traps—if charged monthly fees, contact your bank or card issuer to block or reverse unauthorized payments as customer service may be unresponsive.
- Time your requests strategically—contact customer service during business hours early in the week for quicker responses and less backlog.
- If chat holds are long, escalate by emailing higher-level contacts or using social media platforms to publicly call attention to your issue.
- Avoid accepting partial refunds or gift cards unless you are certain you want to reorder, as these may limit future refund options.
- Cancel any subscription memberships immediately once you get your refund to prevent further charges, and confirm cancellation in writing.
Why Do People Request Refunds from Shapermint
- Item not fitting properly (too small or too big)
- Defective items received
- Damaged items received
- Incorrect items received
- Dissatisfaction with the product within the 60-day return window
- Items not meeting return conditions such as being worn, washed, or missing original tags, packaging, or hygiene seals
- Change of mind within the allowed return period
Shapermint Refund Script
Script
Copy
Hello Shapermint Support Team,
I hope this message finds you well. I am writing to address a billing issue regarding my recent purchase. It appears that I have been accidentally charged for an order that I did not intend to place. I have thoroughly reviewed my account and would like to request a refund for this charge.
I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
Shapermint Refund Policy
Shapermint offers a 60-Day Confident-Fit Guarantee, allowing easy returns and exchanges within 60 days of delivery for items that are new, unworn, and unwashed. A $6 USD fee is deducted from refunds, while exchanges are free if completed within the same period. For EU or UK customers, items can be returned within 14 days without a fee; after that, the $6 fee applies for standard returns.
The Easiest Way to Get a Shapermint Refund
If you’re frustrated trying to get a refund from Shapermint—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
