Overview
SHOTDECK is like a giant picture book of movie scenes that you can search through to find exactly the shots you want. It was created by a famous cinematographer and is made to help filmmakers, but anyone who loves movies can explore beautiful shots from films. They add new shots every week and focus on including diverse stories and filmmakers from all over the world. It’s perfect if you want to get inspired by amazing movie scenes or if you need ideas for your own projects.
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The information comes directly from SHOTDECK's official about page, which clearly explains the service as a large, searchable cinema image database created by a well-known cinematographer to help filmmakers and movie lovers find and get inspired by movie shots.
How to Get a SHOTDECK Refund: Step by Step
If you purchased through SHOTDECK directly (website):
- Check your subscription type and timing:
- For yearly plans, you are eligible for a full refund if you cancel within 21 days of your initial purchase or the start of your next billing cycle.
- For monthly plans, you are eligible for a full refund if you cancel within 3 days of the start of the billing period.
- If you qualify based on the above timing, go to the SHOTDECK refund request form on their help center website.
- Fill out the refund request form completely with your account details and reason for refund.
- Submit the form and wait for SHOTDECK customer support to process your refund.
- If required, you may need to cancel your subscription through your SHOTDECK account to fully process the refund, by scrolling down to the bottom of the account page and clicking "Cancel Your Subscription".
Tips and Tricks for Getting a SHOTDECK Refund
- Act quickly: Request the refund within the first 3 days of your subscription to increase chances of approval.
- Be polite but firm: Use respectful and clear language when communicating with customer support.
- Explain your reason clearly: Provide a concise and honest reason for seeking the refund, such as billing mistakes or dissatisfaction.
- Document all communication: Keep records of emails, chats, or messages exchanged with the company for escalation if needed.
- Request escalation: If initial support denies the refund, ask to escalate the issue to a manager or higher authority.
- Use multiple contact methods: Reach out through email, social media, or website contact forms to ensure visibility.
- Be persistent: Follow up regularly and politely if you don’t receive a response in a reasonable timeframe.
- Check payment provider protections: If the company refuses, consider disputing the charge through your bank or credit card company if eligible.
- Timing matters: Avoid weekends and holidays for request submissions to get faster human response.
- Use community support: Engage in forums or Reddit threads to share your situation and learn from others’ successful refund experiences.
Why Do People Request Refunds from SHOTDECK
- Cancellation after refund window: Users want refunds but miss the 21-day window for yearly plans or 3-day window for monthly plans.
- Subscription dissatisfaction: Users may want refunds because they are unhappy with the subscription service or content.
- Accidental purchase or renewal: Sometimes refunds are requested due to accidental subscriptions or renewals.
- Billing errors: Double charges or incorrect billing can prompt refund requests.
- Change of mind: Users change their minds after purchase and seek refunds within the eligible window.
- Technical issues: Difficulty accessing service or site leading to refund requests.
SHOTDECK Refund Script
Script
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Hello SHOTDECK Support,
I hope this message finds you well. I am writing to address an issue with my recent billing. I noticed an accidental charge on my account that I did not intend to authorize. I would appreciate your assistance in processing a refund for this charge.
Thank you for your understanding and support. I look forward to your prompt response regarding this matter.
Best regards,
SHOTDECK Refund Policy
Shotdeck.com has a refund policy for yearly plans that provides a full refund if you cancel within 21 days of your initial purchase or the start of your next billing cycle. If you cancel after 21 days, you will not be eligible for a refund but will maintain access to the site until the end of your term, after which your account will become inactive.
The Easiest Way to Get a SHOTDECK Refund
If you’re frustrated trying to get a refund from SHOTDECK—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.