Overview
ShowingTime is a company that makes it easy for real estate agents and their clients to schedule home showings and manage offers. They provide a simple online tool and mobile app that lets agents and buyers set up appointments to see homes anytime, with help available 24/7. They also organize the offers made on a home and help agents communicate smoothly with buyers and sellers. Plus, they provide useful market reports that help agents understand home prices and activity, so they can give better advice to their clients.
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Information was taken directly from the official ShowingTime website, explaining their main services in straightforward terms suited for consumers, focusing on appointment scheduling, offer management, and market insights.
How to Get a ShowingTime Refund: Step by Step
If you purchased through billing.showingtime.com:
- Go to billing.showingtime.com and log in with your account number and pin code.
- Navigate to your billing or invoice section to review recent charges.
- Locate the contact information for billing disputes or refund requests; this is usually an email or contact form.
- Email the Accounting Department at billing@showingtime.com with your request to refund, specifying the charge and reason for refund.
- If you do not receive a prompt response, call ShowingTime support at 888-367-4009 to follow up on your refund request.
- When communicating, emphasize that the charge was unexpected or the service was unused to increase chances of refund approval.
If you purchased through direct customer support:
- Call ShowingTime customer support at 888-367-4009 or email support@showingtime.com.
- Provide them with your account details, specific charge details, and state clearly you want a refund.
- Highlight if the subscription renewed without notice or if the service was never used to strengthen your refund claim.
Tips and Tricks for Getting a ShowingTime Refund
- Persistently follow up: Users recommend repeatedly calling and emailing, even if initially ignored.
- Be polite but firm: Maintain a respectful tone while clearly stating your refund request to avoid confrontations.
- Escalate if needed: Ask to speak with a manager or supervisor if front-line support is unhelpful.
- Document everything: Keep records of all communications, including dates, times, and names of representatives you spoke to.
- Use clear, concise language: Briefly explain the reason for the refund without over-explaining or emotional language.
- Time your request: Some users found success by requesting refunds soon after the charge or issue, before billing cycles close.
- Highlight double charges or errors: Clearly point out any billing mistakes like double charges to bolster your case.
- Leverage social pressure: Mentioning dissatisfaction publicly on forums or review sites sometimes prompts faster action.
- Contact multiple channels: Try email, phone support, and any available online chat options to increase chances of response.
Why Do People Request Refunds from ShowingTime
- Property is under contract
- Unable to provide access to the property
- Bad time or scheduling conflicts
- No showings on this day
- Cancellations due to personal reasons
- Technical issues or system errors
- Incorrect or duplicate bookings
- No-shows or last minute cancellations
ShowingTime Refund Script
Script
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Hello ShowingTime Support,
I hope this message finds you well. I am reaching out to address a billing issue I encountered recently. It appears that I was accidentally charged for a service I did not intend to purchase, and I am quite dissatisfied with this oversight.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
ShowingTime Refund Policy
ShowingTime's refund policy states that all fees are non-refundable, meaning that once a payment has been made, it cannot be refunded under any circumstances. Additionally, any changes to fees or the introduction of new fees will not entitle users to a refund for previous payments.
The Easiest Way to Get a ShowingTime Refund
If you’re frustrated trying to get a refund from ShowingTime—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.