Overview
Simple App at simple.life offers a supportive and friendly weight loss and health coaching service. It helps you take small, manageable steps every day towards your wellness goals with personalized daily plans and real-time guidance from an AI coach named Avo. It focuses on healthy eating, staying active, and safe intermittent fasting without strict dieting or calorie counting. The app also tracks your progress and provides personalized tips to keep you motivated. There's a free version with helpful tools and a premium option that gives more personalized coaching and educational content.
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The information was directly gathered from the official Simple App website which clearly explains their main services in simple terms suitable for consumers.
How to Get a Simple App Refund: Step by Step
If you purchased through simple.life website:
- Cancel your subscription on the website to avoid future charges.
- Contact support by using the chat widget located in the lower right corner of the simple.life website and include:
- Your UserID from the Simple app
- The email address used to sign up
- A receipt of the charge received by email
- Date and time of the charge
- Transaction ID if paid via PayPal
- Last four digits of your card if paid by bank card
- Wait for the support team to respond and process your refund request.
If you purchased through Apple App Store:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the Simple app subscription.
- Tap or click "I'd like to" and choose "Request a refund."
- Select the reason for the refund request and click Next.
- Choose the Simple app subscription charge as the item to refund and submit the request.
- Optionally, cancel the subscription in your device settings by opening Settings > Apple ID > Subscriptions.
- Wait 24 to 48 hours for Apple's response and refund processing.
- Messaging tip: Mention that the subscription renewed without notice or that you did not use the account.
If you purchased through Google Play:
- Go to play.google.com and sign in with your Google account.
- Click your Profile picture at the top right.
- Select Payments & subscriptions and then Budget & order history.
- Find the Simple app subscription purchase you want to refund and click Report a problem.
- Select the option that best describes your situation, mention that you want a refund, and submit the form.
- Wait for a decision, usually within one to four days.
- Messaging tip: Note the subscription was renewed without your knowledge or that the app was not used during the subscription period.
Phone
The phone is not available.
Tips and Tricks for Getting a Simple App Refund
- Act quickly: Contact Simple App within the first 30 days of subscription to have a chance at a refund.
- Document early cancellation: Request cancellation within an hour or very shortly after signing up and keep email confirmation as evidence.
- Escalate via PayPal or credit card: If the company refuses a refund, open a dispute or claim through PayPal or your credit card provider using your cancellation confirmation.
- Be polite but firm: Use clear language stating the charge was unauthorized or unexpected, and mention you want a full refund.
- Cancel subscription properly: Use the app or website account settings to turn off auto-renewal and cancel subscriptions to avoid further charges.
- Share your experience: Use Reddit and other forums to warn others and to find support from users who successfully got refunds.
- Follow up persistently: If initially denied, keep following up via email or support channels, sometimes refunds happen after repeated requests.
- Timing of communication: Contact during business hours to get quicker responses.
Why Do People Request Refunds from Simple App
- Unauthorized or unexpected subscription charges, even after canceling during or after a free trial period.
- Confusing or difficult cancellation process leading to continued billing despite app deletion or account removal.
- The app not tracking fasting times accurately or other core functional issues.
- App usability problems, especially for older users or those encountering glitches.
- Device incompatibility resulting in inability to use the app properly.
- Exercise routines being too difficult based on user's personal health or age information.
- Expectation mismatch with what was advertised versus actual app performance.
- Billing and refund disputes where user requests for refunds are refused or ignored by the app developer.
Simple App Refund Script
Script
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Hello Simple App Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I recently encountered with my account. It appears that I have been charged an unexpected fee, which I believe to be an error. Given my current experience and dissatisfaction with this charge, I kindly request a refund for this amount.
I appreciate your attention to this matter and look forward to your prompt response. Thank you for your understanding.
Best regards,
Simple App Refund Policy
The refund policy of Simple App states that if you are not satisfied, you may be eligible for a refund if you request it within the first 30 days after your subscription charge. To request a refund, you must cancel your subscription and contact their support team; simply uninstalling the app will not cancel the subscription or stop future charges.
The Easiest Way to Get a Simple App Refund
If you’re frustrated trying to get a refund from Simple App—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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