Overview
Slidesgo offers free Google Slides and PowerPoint templates you can use to make presentations. They also have lots of ready-to-edit materials especially for teachers and educational purposes. Besides templates, they provide helpful tutorials, tips, and a community for educators. They have cool AI tools that help you create presentations, convert PDFs to presentation slides, plan lessons, create quizzes, and even make fun icebreaker activities. You can use their editor online to customize slides, and they offer premium plans for more features. Plus, they share free photos, icons, and videos from partner sites to make your presentations look great. It's basically a friendly site to help anyone, especially teachers, make awesome and easy presentations.
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The description is based directly on information from Slidesgo's official website, highlighting the services they offer in simple terms suited for consumers.
How to Get a Slidesgo Refund: Step by Step
If you purchased through Slidesgo.com (Direct Credit Card Purchase):
- Check if you are eligible for a refund: You must request a refund within 30 days after the payment and must not have downloaded any template from Slidesgo.
- Contact Slidesgo support: Before initiating any dispute through your bank, reach out to Slidesgo via their contact form or support email requesting a refund.
- If necessary, cancel your subscription: You can cancel your subscription any time after 24 hours from payment to stop future renewals, but refunds are only possible within the first 30 days if no templates were downloaded.
- If Slidesgo denies the refund or you prefer another option: Open a dispute with your bank to challenge the charge. According to Slidesgo's policy, once a dispute is opened, they will disable your subscription until the dispute resolution.
- Wait for dispute resolution: If the dispute is resolved in your favor, the subscription will be cancelled and you will receive the refund. If resolved against you, the subscription is re-enabled and continues until the end of the current billing cycle.
If you purchased through Apple (iTunes & App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Choose "Subscriptions."
- Find the Slidesgo subscription and tap it.
- Scroll down and tap "Report a Problem."
- Follow the instructions to report a billing issue and request a refund from Apple.
- Use messaging angles such as "The subscription renewed without notice" or "I haven’t used the service since renewal."
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon and select "Payments & subscriptions."
- Tap "Subscriptions" and find your Slidesgo subscription.
- Tap "Request a refund" or "Report a problem."
- Choose the option that best fits the issue and submit your refund request.
- Emphasize that the subscription auto-renewed without notice or that you have not used the service since renewal to improve chances of refund.
Tips and Tricks for Getting a Slidesgo Refund
- Initiate your refund request within the first 30 days post-purchase for a better chance, especially if you have not downloaded any templates.
- Clearly state your reason for refund in a polite but firm manner, focusing on issues like accidental purchase, dissatisfaction with product quality, or technical problems.
- Emphasize that you have not used or downloaded the content to increase your likelihood of a refund approval.
- Use direct and professional language without aggressive or emotional tone; mention the subscription terms and politely request reconsideration.
- Follow up persistently if you do not get an immediate reply; send reminders every few days, escalating the tone politely to convey urgency.
- Reach out via multiple channels such as their official support email and any contact forms available on Slidesgo to ensure your request is noticed.
- Escalate to higher support tiers or management if the initial response denies the refund, asking for a supervisor review.
- Check if you subscribed through a third party like Google Play or Apple and consider requesting refunds through those platforms if Slidesgo denies it.
- Timing your refund request during business hours and weekdays can increase chances they see and respond faster.
- Keep all communication records to show clear evidence of your refund request and any responses, especially if you escalate disputes to payment providers.
Why Do People Request Refunds from Slidesgo
- Automatic annual fee charges without user consent.
- Difficulty canceling subscriptions leading to continued charges.
- Unresponsive customer service regarding refund requests.
- File corruption and loss of edited slide content, causing wasted time and frustration.
- Promised discounts (such as educator discounts) not being applied.
- Misleading subscription management making cancellation confusing or hard.
- Difficulty finding desired templates and dissatisfaction with template content (e.g., too many unnecessary slides).
Slidesgo Refund Script
Script
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Dear Slidesgo Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently regarding an accidental charge to my account. I am quite disappointed, as I did not intend to incur this expense.
I kindly request a refund for this charge, as it was not authorized and falls outside my intended usage. I appreciate your understanding and assistance in resolving this matter promptly.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Slidesgo Refund Policy
Slidesgo does not offer refunds for subscriptions once the payment is made. However, users can cancel their subscription at any time, and they will retain premium access until the expiration date of their subscription.
The Easiest Way to Get a Slidesgo Refund
If you’re frustrated trying to get a refund from Slidesgo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.