Overview
Syllaby is an easy-to-use tool that helps you make cool social media videos without showing your face. It uses AI to help you find popular content ideas, write video scripts, create videos using AI avatars and voice cloning, edit videos, and schedule them to post on platforms like YouTube, TikTok, and Facebook. It also makes thumbnails and can turn audio or web content into videos. Plus, it supports many languages and has tutorials and support to help you along. Basically, it’s like having a helpful friend who makes video creation fast, simple, and fun so you can focus on sharing great content.
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The description is based directly on the official information from Syllaby's website, summarizing the main consumer-facing services in simple language suitable for a general audience.
How to Get a Syllaby Refund: Step by Step
If you purchased through credit card or direct payment on syllaby.io:
- Locate your purchase email confirmation from syllaby.io to confirm the email address used for the account.
- Email customer support at info@syllaby.io with the email address used for the account.
- State clearly that you want a refund for your membership or subscription, emphasizing if you have not used any credits and the request is within 7 days of purchase to increase success chances.
- Wait for the customer support reply as they will process your refund request manually if it meets their criteria.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the upper right corner.
- Select 'Payments & subscriptions' > 'Subscriptions'.
- Find the Syllaby subscription and tap it.
- Tap 'Request a refund' or 'Report a problem' and follow the prompts.
- Explain that the subscription renewed without notice or the account was unused to increase refund chances.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find the Syllaby subscription and tap it.
- Tap 'Report a Problem' which will take you to Apple’s website.
- Choose the reason for refund, such as "Subscription renewed without notice" or "Account unused" to improve success chances.
- Submit the refund request and wait for Apple's response.
Tips and Tricks for Getting a Syllaby Refund
- Be polite but firm in your communication, clearly stating your reason for dissatisfaction.
- Contact support quickly after purchase, ideally within the first few days.
- Use clear language specifying you expect a refund rather than a credit or partial solution.
- Document all communication and keep records of your requests.
- Escalate politely to higher support tiers if initial requests are ignored or denied.
- Leverage timing by requesting refunds during or right after a billing cycle to avoid losing eligibility.
- Mention dissatisfaction with product quality or service responsiveness as justification.
- Be patient but persistent, politely following up if there is no response within a few days.
- If denied, consider consumer protection forums or dispute options with your payment provider.
- Avoid aggressive or rude language, which can close off refund possibilities.
Why Do People Request Refunds from Syllaby
- Not happy with the product within the first 7 days of purchase
- No credits used during the 7-day period, making them eligible for a refund
- Unresolved issues or dissatisfaction with the service that the customer support was unable to address promptly
Syllaby Refund Script
Script
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Hello Syllaby Support,
I hope this message finds you well. I am writing to address a billing issue that I have encountered. I was recently charged for a service that I did not intend to purchase. I believe this may have been an accidental charge due to an oversight on my part.
Given the circumstances, I respectfully request a refund for this charge. I appreciate your understanding and assistance in resolving this matter promptly.
Thank you very much for your help!
Best regards,
Syllaby Refund Policy
Syllaby offers a refund policy that allows customers to request a full refund within the first 7 days of purchase, provided that no credits have been used during that time. To initiate the refund process, customers need to contact their support team with the email used for the account creation.
The Easiest Way to Get a Syllaby Refund
If you’re frustrated trying to get a refund from Syllaby—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.