Overview
The Business Journals is a company that provides local business news for more than 40 cities across the United States. They have websites, magazines, and over 700 events each year that help business people stay informed, grow their businesses, network with others, and find new employees. They also offer special publications, marketing services, newsletters, and advertise local business opportunities. Basically, they're like a helpful community for business folks where you can get news, tools, and connections all in one place.
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The description is based directly on the official information from the About Us page on bizjournals.com, which explains their main services in simple and clear terms suitable for a consumer audience.
How to Get a The Business Journals Refund: Step by Step
If you purchased through bizjournals.com directly:
- Prepare to call customer service at (866) 853-3661. Have your subscription details ready (type of subscription and payment info).
- Call the number and request to cancel your annual Premium, Premium Plus, or Premium Elite subscription.
- Ask specifically for a refund on all unserved issues if your refund amount is over $5.00.
- Mention any relevant details that might improve your chances, such as unexpected renewal charges or lack of usage of the account.
- Note that refunds are not issued for Premium Unlimited subscriptions or terms of 90 days or less subscriptions.
- Confirm the cancellation and refund process completion with the agent.
Tips and Tricks for Getting a The Business Journals Refund
- Act quickly: Request the refund within 24 hours for a better chance based on user experiences.
- Reference the "30 day money back guarantee" prominently featured in their marketing materials, especially affiliate posts.
- Cite consumer protection regulations like CFR § 239.3 when the company refuses to refund, as this has led to successful refunds.
- Use firm but polite language, emphasizing your legal rights and promotional guarantees.
- Escalate the request by asking to speak with a supervisor or a higher-level representative if initial contact refuses your refund.
- Avoid immediate chargebacks to maintain a positive relationship with your bank, unless all else fails.
- Document all communication carefully, including screenshots of guarantees and refund policies seen on their website or marketing.
- Be persistent and follow up promptly if you do not receive a response in a reasonable timeframe.
Why Do People Request Refunds from The Business Journals
- Dissatisfaction with the subscription service, leading to cancellation and refund requests for unserved issues of annual subscriptions.
- Cancellation of annual subscriptions at any time due to change of mind or service quality concerns.
- Issues with initial subscription plans where customers may cancel but refunds are generally not issued, causing disputes.
- Confusion or dissatisfaction with monthly subscriptions, which do not offer refunds after cancellation.
- Customer service difficulties in canceling subscriptions, as cancellations must be done via phone, email, or live chat with an agent.
The Business Journals Refund Script
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Dear Business Journals Customer Support,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my subscription. It appears that I was charged unintentionally, and I would like to request a refund for this accidental charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
The Business Journals Refund Policy
The Business Journals' refund policy allows for prorated refunds on unserved issues for annual subscriptions if the subscriber is dissatisfied and cancels at any time. However, initial subscriptions are non-refundable, and no refunds are issued for monthly subscriptions.
The Easiest Way to Get a The Business Journals Refund
If you’re frustrated trying to get a refund from The Business Journals—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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