Overview
The Economist is a global media company known for its independent and fact-based journalism. It mainly produces a weekly newspaper that covers topics like technology, world politics, finance, and economics. Besides the newspaper, it offers digital content including articles, podcasts, and videos through its website and app. The company also organizes events like roundtables and summits where global thought leaders discuss important issues. Additionally, The Economist provides online executive courses through its education branch. It aims to inform and connect people around the world with clear, insightful news and analysis.
Difficulty
12345678910
Easy Medium Very Hard
The description is based entirely on the official about us page from economist.com, which clearly outlines the company's services in straightforward terms suitable for a general consumer audience.
How to Get a The Economist Refund: Step by Step
If you purchased through economist.com directly:
- Go to economist.com's My Account page and sign in.
- Click on the Manage subscription button under the My subscription section.
- Prepare to request your refund by explaining that the renewal or charge was unexpected and you no longer wish to continue.
- Contact their customer support via email at economistdiaries@collins-debden.co.uk with your order confirmation number and refund request.
- If required, return any physical items unused in the original packaging to Collins Debden Ltd, Block 2 Unit F, Westmains Industrial Estate, Grangemouth FK3 8YE by registered post to have proof of postage.
- Wait for 3-5 working days after the refund is processed to see the amount credited back to your account.
If you purchased through Apple:
- Open the Settings app on your Apple device.
- Tap your Apple ID at the top (your name and profile picture).
- Select Subscriptions.
- Find and select The Economist subscription.
- Choose "Report a Problem" or visit reportaproblem.apple.com and sign in.
- Click "I'd like to," then choose "Request a refund." Select the reason for the refund and submit your request.
- Mention that the subscription renewed without prior notice or that the account was unused to improve your chances.
- Wait 24 to 48 hours for Apple's response, and if approved, allow additional time for the refund to process to your payment method.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon and select Payments & subscriptions.
- Tap Subscriptions and choose The Economist subscription.
- Scroll down and select "Report a problem."
- Select the reason why you want a refund and complete the request form.
- Submit your refund request and wait for Google's response.
- Highlight that the subscription was renewed without your consent or that you have not used the service to increase the likelihood of success.
If you purchased through Roku:
- Content and subscriptions purchased through Roku are generally non-refundable as they are pre-paid and final.
- If you believe a refund is justified, you must contact Roku support directly via their website or support channel.
- Explain clearly that the subscription charge was unauthorized or unrecognized.
- Note that Roku does not have a formal refund flow for subscriptions; persistence and clear messaging are key.
Email
The email is not available.
Tips and Tricks for Getting a The Economist Refund
- Be direct and firm: Get straight to the point when initiating cancellation; avoid small talk with chat agents or bots who may try to stall.
- Use live chat persistently: The cancellation process requires live chat; be prepared for repetitive questions and possible chat timeouts; restart persistently until cancellation is processed.
- Request refund promptly: Contact support immediately when you notice an undesired charge for a quick refund before the charge fully processes.
- Do not engage with upsells: Expect offers for discounts or extended trials; politely refuse and reiterate your desire to cancel.
- Time your cancellation carefully: Cancelling as soon as a renewal hits your account increases chances of a full refund.
- Document every interaction: Keep records of chat transcripts or email correspondence to escalate if needed.
- Escalate if necessary: If chat fails, send formal complaints to supportteam@economist.com or threaten chargebacks with your credit card provider.
- Use credit card dispute as last resort: If all else fails, dispute charges with your bank providing proof of your cancellation attempts.
- Disable auto-renew manually: If you cannot cancel outright, at least stop auto-renewal through payment platforms like PayPal.
- Be patient and persistent: The Economist employs deliberate friction in cancellation; staying calm and consistent is key to success.
Why Do People Request Refunds from The Economist
- Subscription cancellation after renewal date leading to no refund before next renewal.
- Failure to receive ordered publication, such as weekly magazine, despite being charged.
- Refunds refused for canceled subscriptions, especially when original payment method is no longer valid.
- Non-receipt of purchased services and no refund or response after multiple customer service attempts.
- Incorrect charges after trial cancellation, including multiple recurring charges after stopping the subscription.
- Duplicate subscriptions created on renewal, causing customers to pay and receive two versions without proper adjustment or refund.
- Refund policies restrictive or unclear, leading to disputes over entitlement to refunds.
- Difficulty or poor customer service in canceling subscriptions, causing frustration and refund requests.
The Economist Refund Script
Script
Copy
Dear Economist Customer Service,
I hope this message finds you well. I am writing to request a refund for an unexpected charge to my account. Despite my efforts to manage my subscription, I have experienced a billing issue that I believe warrants a refund.
I appreciate the quality content provided by The Economist, but due to this recent issue, I am dissatisfied with my experience. I kindly ask for your assistance in resolving this matter and processing my refund at your earliest convenience.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
The Economist Refund Policy
The Economist's refund policy stipulates that subscriptions purchased directly from them are generally non-cancellable and non-refundable after a certain date. However, customers can cancel their subscription prior to the renewal date and will receive a pro-rated refund if they purchase a new subscription that overlaps with their existing one.
The Easiest Way to Get a The Economist Refund
If you’re frustrated trying to get a refund from The Economist—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
