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Overview
Difficulty
How to Get a The Refund: Step by Step
How to Contact The
Tips and Tricks for Getting a The Refund
Why Do People Request Refunds from The
The Refund Script
The Refund Policy
The Easiest Way to Get a The Refund

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How to Get a The Refund

The Ultimate Guide to Getting a The Refund (thelocalsingles.com)

Angelique. P

Published

June 24, 2025

Updated

July 1, 2025

Overview

The Local Singles is an online social platform where you can meet and chat with local singles. It's designed for fun and making new friends online, not for real-life meetings. You can sign up quickly, browse lots of interesting profiles, and start chatting with people who catch your attention. The site is for adults 18 and over and focuses on entertainment and social interaction.

Difficulty

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The information is directly from the official website of The Local Singles and clearly explains the main services and purpose of the platform in simple terms suitable for consumers.

How to Get a The Refund: Step by Step

If you purchased through credit card or direct billing on thelocalsingles.com:

Locate your billing statement or card used for payment to confirm the charge from thelocalsingles.com.
Email support@thelocal.com explaining that the membership subscription was automatically renewed without your clear consent.
In your email, emphasize that you were unaware of the renewal and did not use the account services post-renewal.
Request a refund specifically for the recent recurring charge.
If no response within 3 business days, escalate by contacting your credit card provider or bank to dispute the charge, providing them the charge details and your communication attempts with thelocalsingles.com support.
Follow your bank’s instructions to file a chargeback if necessary.

If you purchased through Apple App Store:

Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen, then select Subscriptions.
Find the subscription for thelocalsingles.com or the related app and tap it.
Select Report a Problem or open the Apple Support website (reportaproblem.apple.com) via browser.
Sign in with your Apple ID and locate the purchase in question.
Choose Request a Refund and provide the reason that the subscription renewed without your awareness or consent.
Be clear that the account was unused after the renewal to support refund approval.

How to Contact The

Phone

The phone is not available.

The email is not available.

Site

https://www.thelocalsingles.com/membership/contact-us

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Tips and Tricks for Getting a The Refund

Contact customer support via email and be very clear and firm in your refund request, mentioning unauthorized charge or dissatisfaction.
Use a calm but assertive tone when communicating, avoiding aggressive or emotional language.
Request a refund shortly after the charge appears on your bank or credit card statement to increase chances.
Dispute the charge with your bank or credit card company if the company does not respond favorably.
Escalate by referencing consumer protection laws or potential complaints to entities like the Better Business Bureau (BBB) or Federal Trade Commission (FTC).
Keep documentation of all communications and charges for evidence if needed.
Post reviews on forums and consumer complaint sites to put pressure on the company for refunds.
Avoid lenient or vague refund requests; be specific about what went wrong and what you want.
Timing your request within the first few days of subscription or charge may yield better results.
Check if your payment method has a buyer protection or chargeback policy to assist in reclaiming funds.

Why Do People Request Refunds from The

Fake member photos and profiles: Users report encountering fake accounts on the site.
Scammers pretending to be local: Many profiles are actually operated from another country.
Delays or avoidance of live meetings: Excuses like sick relatives are used to avoid in-person contact.
Pay-to-click scheme requiring credits for messaging: Users are charged repeatedly for credits without real contacts.
Women paid per message received: Leading to canned responses to prolong conversations artificially.
Attempts to get refunds often unsuccessful: Despite promises, users struggle to get their money back.
App disables screenshot functionality: To hide scam behavior and avoid evidence collection.
Feeling scammed and frustrated: No real dates or contacts after spending money and time.
Service called scam, ripoff, or fraud: Multiple reviewers express strong negative opinions about the service's legitimacy.

The Refund Script

Script

Copy

Hello,

I hope this message finds you well. I am reaching out regarding a billing issue that I encountered with my account. It appears that I was charged accidentally, and I would like to request a refund for this transaction.

I have been a user of The Local Singles, and while I appreciate the services offered, the charge was unexpected and has caused some inconvenience. I believe this charge was made in error, and I kindly ask for your assistance in processing a refund.

Thank you for your attention to this matter. I look forward to your prompt response.

Best regards,

The Refund Policy

The refund policy at The Local Singles indicates that only unused credits are eligible for a refund. They do not provide cash refunds, and any authorized refunds are processed by their billing agent.

The Easiest Way to Get a The Refund

If you’re frustrated trying to get a refund from The—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.