Overview
Tribal Chimp is a company that offers men's grooming products focused mainly on hair styling and beard care. Their hair styling powder provides a long-lasting invisible hold, adds texture and volume, and is easy to use. For beards, they offer a comprehensive Beard Care Kit that includes a beard wash, conditioner, serum, oil, balm, and brush. These products are made with natural and nourishing ingredients like Shea Butter, Argan Oil, Coconut Oil, Aloe Vera, Biotin, and Vitamin E, all designed to promote healthy, fuller beard growth, reduce itchiness and flakes, and keep the beard soft, manageable, and stylish. Essentially, they help guys take care of their hair and beards with simple, effective products that feel good and look great.
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The overview is based on detailed product descriptions from Tribal Chimp's own website, highlighting key ingredients, product benefits, and the main types of grooming products they provide in straightforward language suitable for consumers.
How to Get a Tribal Chimp Refund: Step by Step
If you purchased through Tribal Chimp website (tribalchimp.com):
- Locate your order number or proof of purchase related to your membership or subscription.
- Send an email to support@tribalchimp.com with the subject indicating a refund request for your membership/subscription.
- In the email, include your order number or proof of purchase. Providing a reason is optional but recommended for better support.
- If the product is defective or damaged, attach clear pictures of the issue in your email.
- Wait for a response from Tribal Chimp support. They will provide instructions including a warehouse address if a physical product return is required.
- If a return is necessary, ship back the product at your expense ensuring it is in original, undamaged condition.
- Once Tribal Chimp confirms receipt of the product in acceptable condition, they will approve the refund application via email.
- Refunds are processed based on the purchase price at the time of order for one unit per purchase. Some items like Styling Comb, SPECIAL OFFERS, and SALE items are excluded.
- Refund requests must be made within 30 days of purchase.
Tips and Tricks for Getting a Tribal Chimp Refund
- Contact customer support immediately with a clear and polite refund request.
- Provide detailed reasons and evidence such as photos or videos to show the product issue.
- Use firm but respectful language emphasizing the 30-day money-back guarantee.
- Request escalation to a manager or supervisor if initial support is unhelpful.
- Follow up persistently with repeated contact every few days until you receive a response.
- Use multiple contact methods such as email, phone, and social media for visibility.
- Keep records of all communications for evidence if needed.
- Timing matters: Request refunds as soon as dissatisfaction arises and within the guarantee period.
- Mention reviews and complaints seen online to encourage resolution.
- Consider disputing payment with your credit card or bank if the company refuses to refund.
Why Do People Request Refunds from Tribal Chimp
- Product arrives defective or damaged - Customers request refunds if the item is not in perfect condition.
- Unhappy with the product - Dissatisfaction with the product can trigger refund requests.
- Misleading advertising - Customers feel misled about product size or effectiveness.
- Small product size - Some customers feel the product is too small and does not last long.
- Subscription issues - Difficulty managing or accidentally locked into subscriptions can lead to refund requests.
- Lost packages - Refunds or replacements are requested if packages are lost in transit.
- Customs charges - Unexpected customs fees that customers were not initially aware of.
- Refund policy exclusions - Products like Styling Comb, special offers, or sale bundles are not eligible for refunds.
- Return shipping costs - Because customers pay for return shipping, this sometimes leads to dissatisfaction with refund process.
- Product condition upon return - Refunds are refused if product is used, damaged, or not in original condition upon return.
Tribal Chimp Refund Script
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Hello,\n\nI hope this message finds you well. I am writing to request a refund for my recent purchase due to a billing issue that I encountered. I noticed an accidental charge on my account that I did not authorize, and I am quite dissatisfied with this oversight.\n\nMy order number is 123456, and I would appreciate it if you could initiate the refund process at your earliest convenience. Thank you for your attention to this matter.\n\nBest regards,\n[Your Name]
Tribal Chimp Refund Policy
Tribal Chimp offers a 30-day money-back guarantee on their products. Customers can receive a full refund if the product is defective or unsatisfactory, provided they return the item in original condition at their own expense. The refund policy does not apply to styling combs or special offer products, and only one unit per order is eligible for a refund.
The Easiest Way to Get a Tribal Chimp Refund
If you’re frustrated trying to get a refund from Tribal Chimp—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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