Overview
Voice123 is an online platform that helps you find and hire professional voice actors for your projects easily. You can either search and listen to samples from a wide range of voice actors or post your project and receive auditions directly from them. They also offer a full service option where their team helps manage everything from casting, directing the voice actors, to delivering polished recordings. Plus, they take care of all the payments in one simple step, making the process smooth and hassle-free. It's a great place to get high-quality voice overs done without any stress.
Difficulty
12345678910
Easy Medium Very Hard
The information was directly gathered from Voice123's official website, which clearly explains their services in simple terms including casting, directing, delivery, and payment handling for voice over projects. This matches the requested tone and style for explaining the company to a consumer in a friendly and straightforward way.
How to Get a Voice123 Refund: Step by Step
If you purchased through Voice123 (Direct Purchase):
- Ensure you are eligible for a refund: You must be a first-time paid member and request the refund within 30 days of upgrading your account.
- Prepare your refund request: Gather your account details and prepare a clear reason for your refund request (e.g., canceling within the 30-day refund window).
- Contact Customer Success: Email help@voice123.com to request your refund.
- In your email:
- Provide your Voice123 account details.
- Clearly state the reason for your refund request focusing on the 30-day cancellation policy for first-time users.
- Wait for processing: Refunds take 5-7 business days to be processed after the request is made.
Tips and Tricks for Getting a Voice123 Refund
- Contact Voice123 support quickly, ideally within 30 days of upgrading your account for the best chance at a refund.
- Use polite but firm language when requesting a refund, emphasizing dissatisfaction and lack of value received.
- Mention specific issues such as lack of auditions, poor client matches, or technical problems to justify your request.
- Be persistent if your first request is denied; follow up regularly without being hostile.
- Escalate by asking to speak with a supervisor or higher-level support if initial support staff refuse to process your refund.
- Time your request close to the billing cycle or shortly after payment to improve success chances.
- Test the service with free or trial submissions first to avoid losing money before committing.
- Keep evidence or screenshots of poor service or client problems to support your claim.
- Avoid aggressive or rude language as it can reduce your chances of getting a refund.
- If Voice123 refuses, consider disputing the charge with your credit card company as a last resort.
Why Do People Request Refunds from Voice123
- Signing up before being ready and subsequently requesting refunds.
- Cancellation within 30 days of upgrading account by first-time paid users requesting full refunds.
- Customer dissatisfaction with membership value, including getting few auditions or poor quality audition leads compared to expectations.
- Misleading membership tiers leading to feelings of overpaying for basic service levels.
- Poor customer service experiences, including lack of support for payment issues or unsatisfactory platform performance.
- Issues with underpaid or sketchy clients casting jobs and instances of unauthorized use of voice samples.
- Payment delays from clients impacting voice talent earnings, sometimes lasting months.
- Platform usability issues, such as auditions becoming available and closing too quickly, mismatch of project invitations to user skills or accent.
- Users feeling the platform operates with a "gym membership" model where users pay regularly but receive limited tangible benefit.
- General dissatisfaction and feeling of wasted money leading to refund requests.
Voice123 Refund Script
Script
Copy
Dear Voice123 Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. It appears that there has been an accidental charge to my account that I did not authorize, and I believe this may have occurred during my last transaction on your platform.
I have always appreciated the services Voice123 provides, but I am currently disappointed with this experience. I kindly ask for your assistance in rectifying this issue by processing a refund for the erroneous charge.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
Voice123 Refund Policy
Voice123 offers a refund policy primarily for first-time paid users, allowing them to request a full refund if they cancel within 30 days of upgrading their account. Members who downgrade after the initial 30 days will retain account credit for any remaining balance, while memberships purchased at a discount or with credit are non-refundable. Refund requests are processed within 5-7 business days.
The Easiest Way to Get a Voice123 Refund
If you’re frustrated trying to get a refund from Voice123—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
