Overview
We Feed Raw delivers perfectly balanced, high-quality raw dog food made with essential vitamins and minerals. They offer customized meal plans tailored to your dog's needs. The meals are portioned, packaged, and shipped right to your door for free. Their raw food is minimally processed, never cooked, and cold-pressure pasteurized for safety. You can choose from frozen raw recipes or freeze-dried raw recipes, and there's even a convenient subscription option to keep your dog's meals coming regularly.
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The information is directly from the company's official website where they clearly list their services and product offerings in simple terms, making it highly reliable for describing the company to consumers.
How to Get a We Feed Raw Refund: Step by Step
If you purchased through We Feed Raw directly:
- Contact We Feed Raw Customer Care by either emailing hello@wefeedraw.com or texting 843-732-2849 during business hours (Monday to Friday, 9am-5pm ET).
- Request a refund specifically for your membership, subscription, or bill. Mention if the subscription renewed without notice or if you had to cancel outside of the order cut-off times.
- If your order has already been processed (after 5pm ET Thursday), emphasize that you were unable to make changes before the cut-off and seek consideration for a refund.
- Include your account details and any relevant order information to facilitate verification.
- Follow the customer care representative’s instruction and respond promptly to any follow-up requests.
- Note: Refunds are typically not provided if you did not contact them by 5pm ET Saturday after the order processed, and they do not refund for refused boxes or if address changes were not communicated timely.
Tips and Tricks for Getting a We Feed Raw Refund
- Be persistent and polite: Start communications politely but remain firm and consistent in follow-ups.
- Use detailed descriptions: Clearly describe the issue with your order, including photos if possible, to support your claim.
- Mention health or safety concerns: Emphasizing concerns such as rotten or spoiled food can increase urgency for a refund.
- Request replacement first, then escalate to refund: Ask initially for replacement; if unsatisfactory, escalate to requesting a refund.
- Use multiple contact methods: Reach out via email, text, and any available customer service chat options to increase visibility.
- Escalate politely to management: If initial customer service is unhelpful, ask to speak with a manager or supervisor.
- Time your request early: Contact customer service as soon as the issue is noticed; quicker reporting can improve chances of success.
- Reference previous positive interactions or company reputation: Mentioning that you want to continue business or heard good things can sometimes sway refunds more favorably.
- Join or mention community experiences: Referring to others’ successful refund stories in forums may encourage better resolution.
- Be aware of company's official policies but use informal tactics: While the official policy is restrictive, using courteous escalation and persistence often works better than citing policy verbatim.
Why Do People Request Refunds from We Feed Raw
- Boxes or products lost or damaged during shipping
- Failure to provide a change of address after moving
- Not canceling or making order changes before designated cut-off times
- Refusing to accept the delivered boxes
- Order changes requested after processing cut-off deadlines
- No returns due to perishable nature of products, limiting refund eligibility
We Feed Raw Refund Script
Script
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Dear We Feed Raw Team,
I hope this message finds you well. I'm reaching out regarding a recent billing issue I encountered with my account. It appears I was accidentally charged for an order I did not intend to place. I have appreciated your service in the past, but due to this unforeseen charge, I am requesting a refund for that transaction.
Thank you for your attention to this matter. I look forward to resolving this quickly and appreciate your help in processing my refund.
Best regards,
We Feed Raw Refund Policy
We Feed Raw offers refunds or replacements for boxes or products that are lost or damaged during shipping. However, they do not accept returns due to the perishable nature of their products, nor do they provide refunds for orders if the customer has moved without updating their address, or for products that customers refuse.
The Easiest Way to Get a We Feed Raw Refund
If you’re frustrated trying to get a refund from We Feed Raw—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.