Overview
Wild Alaskan Company is a family-owned business that delivers sustainably-sourced, wild-caught Alaskan seafood straight to your door. They offer a monthly seafood membership where you can get different seafood boxes filled with nutrient-rich, flavorful fish that is never farmed and free from antibiotics or additives. The seafood is flash-frozen at peak freshness and comes in eco-friendly packaging to keep it cold during shipping. They focus on sustainable fishing practices and source their seafood from well-managed fisheries in Alaska and the Pacific Northwest. Customers can pick from three different seafood box options, choose the size, delivery frequency, and even add extra items if they want.
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The information was directly gathered from the company's official website wildalaskancompany.com, which explicitly states the main services and features of their offerings in clear, straightforward language suitable for consumers.
How to Get a Wild Alaskan Refund: Step by Step
If you purchased through Wild Alaskan Company website (wildalaskancompany.com):
- Contact Wild Alaskan Company's Member Experience team directly via the contact page at wildalaskancompany.com/contact.
- Explain that you are not fully satisfied with your membership order and request a refund following their 100% member satisfaction guarantee.
- Wait for their response to find a resolution that works best for you.
If you purchased through Apple (App Store or Apple subscriptions):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID that was used to purchase the Wild Alaskan subscription.
- Click or tap "I'd like to," then select "Request a refund."
- Choose the reason for your refund request such as "Subscription renewed without notice" or "Account was unused." These angles tend to improve refund success.
- Select the Wild Alaskan subscription or purchase from the list and submit your request.
- Wait 24 to 48 hours for Apple to update the status of your refund request.
- If the refund is approved, it may take additional time for the funds to be returned to your payment method.
If you purchased through Google Play (Google Play subscriptions):
- Open the Google Play Store app on your Android device or go to the Google Play website.
- Sign in with the Google account used to purchase the Wild Alaskan subscription.
- Navigate to your Account > Purchase History.
- Find the Wild Alaskan subscription or purchase in your history.
- Click or tap on it and select Request a refund or Report a problem.
- Choose the reason for your refund, such as "Subscription renewed without notice" or "Account was unused" to increase chances of approval.
- Submit your refund request and wait for Google Play to review it.
Email
The email is not available.
Tips and Tricks for Getting a Wild Alaskan Refund
- Be prompt: Contact customer service immediately upon discovering an issue with your order.
- Use polite but firm language: Clearly state your dissatisfaction and expectation for a refund without being rude.
- Document everything: Take photos of the product, keep receipts, and save all correspondence.
- Ask for escalation: If initial customer service does not help, politely request to speak to a manager or higher authority.
- Mention quality issues explicitly: Emphasize if the product was spoiled, freezer burned, or vacuum seal was compromised.
- Use timing to your advantage: Prompt complaints shortly after receipt increase chances of success.
- Be persistent but reasonable: Follow up as needed, showing you are serious but not aggressive.
- Highlight customer satisfaction: Reference satisfaction guarantees without quoting official policy word-for-word.
- Leverage payment disputes as last resort: Some users have successfully reported transactions as fraud to their bank when other options failed.
- Keep unwanted product ready: Some forums suggest having the product ready for return if requested helps expedite refund process.
Why Do People Request Refunds from Wild Alaskan
- Shipment arriving with ice melted leading to fish being soft and warm
- Fish arriving completely thawed and warm, resulting in unusable product
- Dissatisfaction with freshness of the seafood
- Concerns about delivery conditions impacting product quality
- Issues with order inaccuracies or adjustments though less common due to responsive customer service
Wild Alaskan Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent order. I noticed an unexpected charge on my account and I believe it was made in error.
Given your company’s commitment to customer satisfaction, I would like to kindly request a refund for this charge. I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your assistance.
Best regards,
Wild Alaskan Refund Policy
Wild Alaskan Company offers a 100% member satisfaction guarantee on their wild-caught seafood. If customers are not fully satisfied with their order, they are encouraged to contact the company as soon as possible for a resolution, which may include a full refund.
The Easiest Way to Get a Wild Alaskan Refund
If you’re frustrated trying to get a refund from Wild Alaskan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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