Overview
Wiser app is a friendly tool that helps you get the main ideas from the world's best books in just 15 minutes. It covers topics like Productivity, Business, Negotiation, Money, Investment, Health, and Love. You can read or listen to these short summaries anytime, anywhere, and even get personalized book suggestions based on what you want to learn. Plus, it helps you track your progress so you can keep growing smarter.
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The information is directly taken from the official website of Wiser app, describing their services clearly and in simple terms suitable for consumers.
How to Get a wiserapp Refund: Step by Step
If you purchased through the Wiserapp.co Website:
- Gather your account details and purchase information related to your subscription or membership.
- Prepare evidence if you experienced persistent technical defects attributable to the Wiser platform, as this is the only refundable circumstance noted.
- Write an email to support@wiserapp.co clearly outlining the defect issues, attaching any documented evidence.
- In the email, emphasize that the subscription charged is unusable due to the persistent technical problem impacting service delivery.
- Send the email and wait for a response; cancellations must be done at least 24 hours before the next billing date if you want to avoid further charges (though cancellation alone does not guarantee a refund).
- Note that refunds are not generally provided for subscriptions or fees on the website, so you must focus on demonstrating technical issues to increase your refund chances.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile picture in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions, then locate your Wiser subscription.
- Tap the subscription and select Request a refund or Report a problem.
- Choose the option that best describes your refund reason, such as "Subscription renewed without notice" or "Service not delivered as promised." Emphasize these points to increase refund success.
- Submit the refund request and wait for Google Play to respond with their decision.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name (Apple ID) at the top.
- Select Subscriptions.
- Find and tap the Wiser subscription.
- Tap Report a Problem or go directly to reportaproblem.apple.com in a web browser.
- Log into your Apple ID and find the Wiser subscription purchase.
- Choose to request a refund and select the reason such as "Subscription renewed unexpectedly" or "App did not deliver promised features." Highlight these facts to improve refund chances.
- Submit the refund request and wait for Apple's decision.
Tips and Tricks for Getting a wiserapp Refund
- Document every interaction with customer support, including dates and the content of emails or messages.
- Be persistent and polite when contacting support—even if you receive automated responses, maintain a firm but courteous tone.
- Request cancellation and refund explicitly in your communication, stressing unauthorized or double charges if applicable.
- Use clear, firm language such as “I expect a full refund due to unauthorized charges” or “Please cancel my subscription immediately and refund all charges.”
- Escalate the issue by indicating you will dispute the charges with your bank or escalate to consumer protection if the refund is not processed.
- Dispute charges through your bank or credit card company if the company refuses to refund or respond.
- Cancel or block payment methods linked to Wiserapp if ongoing unauthorized charges persist.
- Time your refund request shortly after the charge to improve chances, as waiting longer appears to reduce success.
- Avoid sharing excessive personal information beyond what’s necessary to identify the account and charge.
- Share your experience on public review sites to increase pressure on the company and warn others.
Why Do People Request Refunds from wiserapp
- Technical issues: Significant technical difficulties like app crashes or failure to launch.
- No visible results: Users see no benefits after following the personalized plan for at least 14 days.
- Unauthorized charges: Being charged even after deleting the app or canceling subscriptions.
- Unexpected charges: Charging without clear consent or after free trial periods.
- Lack of customer support: No response or help with refund requests and subscription cancellations.
- Misleading advertising: Expectations not met regarding the app's features and language learning claims.
- Difficulty canceling subscriptions: Inability or difficulty managing or canceling subscriptions within the app or website.
- Fraud and scam accusations: Users describing the service as fraudulent and predatory in billing practices.
- Financial concerns: Unexpected auto-renewal charges or trial conversions to paid subscriptions.
- Device or connectivity problems: Issues with device compatibility or internet affecting app functionality (not eligible for refunds).
wiserapp Refund Script
Script
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Dear WiserApp Support,
I hope this message finds you well. I am writing to request a refund for a recent charge on my account. Unfortunately, I encountered an issue with the service and did not get the experience I expected. After considering the value received, I believe a refund would be appropriate in this situation.
I would appreciate your assistance in processing this request as I have acted within the allowable timeframe for refunds.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
wiserapp Refund Policy
Wiser App's refund policy states that all purchases are generally non-refundable and non-exchangeable, except when required by law. After digital content is delivered, customers lose their right of withdrawal, and discretionary refunds may only be available for persistent technical issues directly related to the platform.
The Easiest Way to Get a wiserapp Refund
If you’re frustrated trying to get a refund from wiserapp—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.