Overview
Xumo TV is a free streaming service that offers over 350 channels and 15,000 on-demand titles. You can watch it anytime on any device, and there's no need to sign up or subscribe. It’s super easy to use and designed to give you a simple streaming experience. They also have the Xumo Stream Box, a device that helps you get more out of your TV, coming pre-loaded with lots of popular apps. Plus, if you get one of their devices, you may get perks like free months of Peacock Premium. It’s perfect if you want to watch a variety of shows, movies, news, and sports without paying or dealing with complicated setups.
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The information comes directly from the official Xumo website, which clearly explains their services in straightforward terms targeted at consumers.
How to Get a xumotv Refund: Step by Step
If you purchased through Xumo.com directly:
- Go to your Xumo account online at xumo.com/account or to xumo.com/subscriptions to view your active subscriptions.
- Log in with your account credentials associated with the subscription purchase.
- Locate your subscription and billing information to verify the charge you want refunded.
- Contact Xumo support directly through their contact or support page with the subject of your refund request.
- Specify your refund request clearly and mention that you are requesting a refund for the recurring subscription charge on your account.
- Note that if cancellation is required by Xumo to process refunds, cancel your subscription via the website or your device settings before or while requesting a refund.
If you purchased through Roku:
- Access your Roku account at roku.com and sign in.
- Navigate to 'Manage your subscriptions' from your Roku account dashboard.
- Cancellations do not provide refunds as all content and subscriptions purchased and managed by Roku are pre-paid and non-refundable generally.
- To attempt a refund, contact Roku customer support directly via the Roku Support page.
- In your refund request message, emphasize if the subscription renewed without clear notice or if you rarely used or never used the service.
If you purchased through Apple (Apple ID):
- Open a browser and sign in to reportaproblem.apple.com with your Apple ID that was used to purchase the subscription.
- Click "I'd like to," then choose "Request a refund."
- Select the reason why you want the refund, such as an unexpected renewal or lack of use, then choose Next.
- Select the Xumo TV subscription or relevant app purchase and submit your refund request.
- Wait 24 to 48 hours for an update on your request and check the status regularly on the same site.
- After approval, your refund may take additional time to be processed to your original payment method.
If you purchased through Google Play:
- Go to play.google.com and sign in with the Google Account used to purchase the subscription.
- Click on your Profile picture at the top right and select "Payments & subscriptions," then "Budget & order history."
- Find the subscription or purchase you want refunded and click "Report a problem."
- Select the option that best fits your situation and fill out the refund form indicating you want a refund.
- Submit your request and wait for Google's refund decision, which usually occurs within 1 to 4 days.
- If more than 48 hours have passed since purchase and you do not find the option to request a refund, contact Xumo support or the app developer directly.
Email
The email is not available.
Tips and Tricks for Getting a xumotv Refund
- Be polite but firm when requesting a refund; use assertive language such as "I expect a full refund" or "This charge is incorrect and should be removed."
- Document everything: Keep receipts, chat logs, emails, and photos of returned equipment to prove your case.
- Contact customer support multiple times, and escalate to supervisors if initial attempts fail.
- Request escalation and mention your willingness to file complaints or disputes if the refund is denied.
- Return equipment properly and keep proof of return (photos, receipts) to avoid unwarranted charges.
- Use firm timing: Initiate refund requests promptly within trial or return periods to increase success chance.
- Dispute charges with your credit card company if refund attempts fail after multiple escalations.
- Reference community advice and share examples of others' successful tactics when contacting support.
- Keep follow-ups consistent and to the point, reiterating your refund expectation.
- Use the suggested refund request script: "Hello XumoTV Support, I hope this message finds you well. I am writing regarding a billing issue. I noticed an accidental charge I did not authorize, and I would appreciate your assistance in processing a refund promptly. Thank you."
Why Do People Request Refunds from xumotv
- Product dissatisfaction due to performance or features not meeting expectations.
- Technical issues such as device malfunctions or streaming interruptions.
- Accidental purchase or buying the wrong product.
- Change of mind within a specified refund window, typically 30 days.
- Device compatibility problems with existing equipment or services.
- Activation fee disputes, especially when canceled after a refund period.
- Delivery or packaging issues such as damaged or incomplete products.
- Remote control or accessory defects leading to returns and refunds.
xumotv Refund Script
Script
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Hello XumoTV Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I have encountered. I noticed an accidental charge on my account that I did not authorize. I have thoroughly reviewed my account and can confirm that this charge was not intended.
I would appreciate your assistance in processing a refund for this amount at your earliest convenience. Thank you for your attention to this matter, and I look forward to resolving this issue promptly.
Best regards,
xumotv Refund Policy
Xumotv.com has a strict no-refund policy. All purchases, including any fees associated with their services, are paid in advance and are non-refundable and non-cancelable.
The Easiest Way to Get a xumotv Refund
If you’re frustrated trying to get a refund from xumotv—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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