Overview
Your Score and More is a service that helps you see your credit score instantly and keep track of it regularly. You can check your credit report for any changes and get email alerts if there is activity in your name. They offer unlimited access to your credit score and automatic credit monitoring so you stay informed. There's also a helpful credit learning center to understand how credit works. Customer service is available for any questions, and the service starts with a low-cost trial before a monthly fee.
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The information was taken directly from the official Your Score and More website, describing the services they provide in clear terms suitable for consumers.
How to Get a Your Score and More Refund: Step by Step
If you purchased through YourScoreAndMore.com direct billing:
- Complete the refund application form available from YourScoreAndMore.com. The form requires detailed information including your full name, email, phone number, order ID (from your welcome email), registration date, payment method, bank, card name, card type, and last 4 digits of the card used for payment.
- Prepare a copy of your bill, such as a printout or statement showing the charges for which you are requesting a refund.
- Indicate the amount requested for refund and select a reason: Duplicate Payment, Fraud (attach a police report if applicable), or Service Never Worked.
- Confirm that you have read and reviewed the Terms of Use and provide your signature certifying truthfulness under penalty of perjury.
- Fax the completed refund application form to (800) 314-9323 or mail it to:
- YourScoreAndMore.com, Attention: Legal and Accounting Department, 310 North Westlake Blvd., 200, Thousand Oaks CA 91362
- Allow up to 10 days for refund application processing from the time of sending.
- Call the customer service number at (800) 950-8040 within 10 to 20 days after submitting the form to discuss and review your refund request status.
Tips and Tricks for Getting a Your Score and More Refund
- Act quickly during the trial period: Cancel within the 7-day $1 trial to avoid charges and use the trial cancellation as leverage.
- Contact customer service promptly: Use business hours to call, email, or use the online contact page for cancellation and refund requests.
- Keep records of cancellation: Ask for cancellation confirmation and a cancellation number to have proof in case of disputes.
- Be persistent and polite: If denied a refund initially, escalate your complaint and remain polite but firm about your request.
- Use BBB or third-party complaint platforms: Filing complaints with BBB can lead to a one-time courtesy refund and account cancellation.
- Mention unauthorized or multiple charges: If you experience unauthorized billing or charges despite cancellation, highlight these issues to increase chances of a refund.
- Understand the fine print: Recognize that charges, trial lengths, and fees are disclosed in signup pages and emails but refunds are discretionary.
- Leverage declined card charges: If a charge was declined but you were still billed later, use this inconsistency when requesting refunds.
- Dispute charges immediately: The sooner you bring up disputed charges, the better the chance of a refund or credit as a courtesy.
- Be aware refunds are rare but possible: Refunds are not guaranteed but sometimes granted as a goodwill gesture after escalation.
Why Do People Request Refunds from Your Score and More
- Duplicate Payment
- Fraud (requires a copy of the police report filed)
- Service Never Worked
Your Score and More Refund Script
Script
Copy
Dear Your Score and More Team,
I hope this message finds you well. I am writing to address a billing issue I have encountered with my recent subscription. I noticed an accidental charge on my account that I did not authorize.
I would greatly appreciate your assistance in resolving this matter and would like to kindly request a refund for the unauthorized charge. I have always valued your services, but I felt disappointed by this billing error.
Thank you for your understanding. I look forward to your prompt response.
Best regards,
Your Score and More Refund Policy
Your Score and More's refund policy states that all service fees are non-refundable. Refunds may be considered under specific circumstances such as duplicate payments or service failures, but a formal application process is required. Refund application forms must be submitted and can take up to 10 days for processing, with users advised to follow up 10-20 days after submission.
The Easiest Way to Get a Your Score and More Refund
If you’re frustrated trying to get a refund from Your Score and More—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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