Overview
ZenBusiness Email offers a professional business email address linked to your own domain to help you look credible to customers and partners. It includes features like 5 GB storage, an address book, shared calendars, spam and virus protection, and forwarding. You can access your email from any device through a user-friendly webmail interface or connect it to other email apps. The service costs $25 per year. Besides email, ZenBusiness also helps with starting a business, like forming LLCs or corporations, getting business licenses, bookkeeping, tax advice, and website building—all designed to make running a small business easier. They provide friendly support if you have questions, making it a helpful all-in-one place for new business owners.
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The information was directly gathered from the official ZenBusiness website, which clearly outlines the main services for business email and additional business services they offer, along with pricing and support details. The language chosen is simple and consumer-friendly based on the user's request.
How to Get a zenbusiness-email Refund: Step by Step
If you purchased through ZenBusiness directly:
- Within 30 days of purchase: Email support@zenbusiness.com to request a full refund for your membership or subscription, mentioning that you are within the 30-day refund window.
- State that you want a refund less any state or third-party fees.
- Make it clear that you have canceled or will cancel your subscription to avoid future charges.
- Between 31 to 60 days: Contact support to cancel your subscription; refunds are generally not issued after 30 days, but cancellation is possible.
- Emphasize the subscription was unused or only briefly used, if applicable.
- Request if any exceptions can be made.
- After 60 days: Refunds are not provided, but you can still cancel to prevent future billing.
- Follow up with support@zenbusiness.com with your cancellation request.
Tips and Tricks for Getting a zenbusiness-email Refund
- Be persistent with multiple phone calls to ZenBusiness support instead of relying on a single contact attempt.
- Request documented confirmation for any cancellation or refund promises made by the company.
- Make clear use of the 60-day money-back guarantee when applicable as a basis for your refund request.
- Escalate your complaint by filing with the Better Business Bureau (BBB) if initial refund requests are denied.
- Dispute unauthorized or unclear charges with your bank or credit card issuer as a leverage against ZenBusiness.
- Reject vague or unsatisfactory business responses in formal complaints to push for better resolutions.
- Keep pressure by publicly warning on forums or complaint sites about your negative experience, as it may motivate faster resolutions.
- Use firm, clear language when discussing refund terms and subscription cancellations, referencing exact charge dates and amounts.
- Threaten or consider small claims court for predatory or unauthorized charges if negotiations fail.
- Cancel subscriptions online promptly and check for confirmation to prevent unexpected recurring charges.
Why Do People Request Refunds from zenbusiness-email
- Delays in LLC filing process causing dissatisfaction with slower service compared to filing directly with the state.
- Email confirmation issues leading to hold-ups and frustrations.
- Feeling misled by "free LLC filing" advertisements which resulted in fewer purchased products and perceptions of poor value.
- Requests for refunds due to unmet service expectations, such as needing same day filing or faster service.
- Unexpected charges, such as anniversary fees after dissolving the LLC or annual fees without clear prior communication.
- Difficulty canceling subscriptions and being charged despite non-use of services.
- Billing disputes, including refunds for payments made but services not used.
- Customer service issues, such as delays in response, poor communication, and lack of clear refund processing.
zenbusiness-email Refund Script
Script
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Dear ZenBusiness Team,
I hope this message finds you well. I am writing to address a billing issue regarding my recent account charge. I noticed an unexpected charge that I believe may have been made in error. I did not authorize this transaction and am concerned about the impact on my account.
Given the circumstances, I kindly request a refund for this charge. I appreciate your prompt attention to this matter and look forward to resolving it swiftly.
Thank you for your understanding.
Best regards,
zenbusiness-email Refund Policy
ZenBusiness offers a 60-day money-back guarantee for its services. If you cancel within this period, you will receive a full refund minus any state or third-party fees, but no refunds are available for cancellations made after 60 days.
The Easiest Way to Get a zenbusiness-email Refund
If you’re frustrated trying to get a refund from zenbusiness-email—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.