Overview
Zing Coach is a mobile app that helps you get fit with personalized workout plans made just for you. It uses smart AI technology to create workouts based on your body data, fitness level, and goals, whether you want to build muscle, lose weight, or just stay healthy. The app lets you work out at home or in the gym, with exercises matched to your available equipment and schedule. It gives you one-on-one coaching and instant feedback, adjusts workouts based on how you’re feeling or your menstrual cycle, and even tracks your progress using photos and motion tracking. Plus, Zing Coach offers fitness tips, motivation through challenges, and connects with Apple Health to keep everything tailored to you.
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The information comes directly from the official Zing Coach website, which details the app's features and services in a clear and straightforward way suitable for consumers.
How to Get a Zing Refund: Step by Step
If you purchased through Zing Coach website:
- Open the Zing Coach app and go to the Profile tab (tap Me).
- Tap Premium Diamond > Manage Subscription or tap the Gear icon > Settings.
- Tap Contact Zing Support > Contact Form.
- Fill out the form with your email, subject: "Refund My Subscription," full name, reason for refund, subscription details, and User ID.
- Alternatively, send an email to support@zing.coach with the same information.
- Wait for Zing Coach support to process your refund request.
If you purchased through Apple App Store:
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click or tap "I'd like to" then select "Request a refund".
- Choose the reason for requesting a refund, then click Next.
- Select the Zing Coach app subscription or purchase you want refunded, then click Submit.
- Wait 24 to 48 hours for Apple to update the refund status.
- Check the status of your refund request at the same website.
- It helps to mention that the subscription renewed without notice or the app was unused to increase likelihood of approval.
If you purchased through Google Play Store:
- Email support@zing.coach with the subject: "Refund my Android subscription".
- Include in the email your subscription-related email address and the Google Play Order Number from your purchase confirmation.
- Wait for Zing Coach support to process your refund request.
Site
The site is not available.
Tips and Tricks for Getting a Zing Refund
- Provide clear evidence: Use direct links to proof or videos to support your refund request.
- Be persistent but polite: Keep messaging the support team even if they respond slowly or not at all.
- Use clear and concise language: State the exact problem and reason for requesting a refund.
- Upload evidence externally: Share necessary files via Google Drive or Dropbox if the platform's upload options fail.
- Escalate gradually: First ask for clarification, then politely demand a refund if initial responses are unsatisfactory.
- Time your request well: Request refunds shortly after purchase or service delivery and before no-refund periods begin.
- Repeated appeals: If initially denied, appeal multiple times as some users got refunds after persistent contacts.
- Cancel your subscription immediately: Do this after refund confirmation to avoid further charges.
- Mention subscription issues: Point out if the subscription renewed without notice or the app was unused to improve refund chances.
- Use a polite refund script: For example, politely state you were charged accidentally and have only used the app briefly, requesting prompt refund assistance.
Why Do People Request Refunds from Zing
- Unsatisfaction with the Zing Coach experience
- Refund entitlement under applicable laws (e.g., EU/EEA residents eligible within 14 days)
- Requesting a refund within 30 days of the transaction and demonstrating 7 consecutive days of app usage
- Charging errors or subscription issues involving App Store or Play Store purchases
- Refund denial for add-ons like nutritional plans or body scans, which are generally non-refundable
- Confusion or dissatisfaction with pricing changes, especially post introductory discounted offers
- Unauthorized or unexpected charges leading to refund requests
Zing Refund Script
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Hello Zing Coach Team,
I hope this message finds you well. I am writing to request a refund for my recent subscription as I was accidentally charged despite my intent to cancel. I have attempted to resolve this through the app but have not received a satisfactory response to my inquiry. I believe I am eligible for a refund under your policy, having used the app for only a short period.
I would appreciate your assistance in processing this refund promptly. Thank you for your attention to this matter.
Best regards,
Zing Refund Policy
Zing's refund policy allows users to cancel their subscription at any time, but generally, all charges for in-app purchases are non-refundable. Exceptions exist for refund requests made within 30 days of a transaction, provided the user can demonstrate usage of the app for at least 7 days. Additionally, EU/EEA users have the right to withdraw without reason within 14 days after signing up, and there are conditions for a money-back guarantee based on program adherence.
The Easiest Way to Get a Zing Refund
If you’re frustrated trying to get a refund from Zing—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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