Overview
120Doctors is a friendly online service that connects you with qualified doctors for all your healthcare needs. Whether you have a quick question, need a prescription, or want to see a doctor about a specific health issue, you can do it all from the comfort of your home. They offer virtual consultations, allowing you to speak directly with a doctor through your computer or phone. Plus, they provide easy access to various specialists if you need more detailed care. It's a convenient way to get the help you need without the hassle of a waiting room!
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The description is based on the core services offered by 120Doctors, which focus on accessible healthcare through online consultations.
How to Get a 120Doctors Refund: Step by Step
If you purchased through the 120Doctors website:
- Visit 120doctors.com and scroll down to the bottom of the page.
- Click on the "Contact Us" link to access their support page.
- Fill out the contact form with the following information:
- Subject: Request for Refund
- Your Name
- Email Address: The one linked to your account
- Message:
- Mention that the subscription was renewed without notice.
- State that the account has been unused if applicable.
- Submit the form and wait for a response via email.
- If no response is received within 48 hours, follow up by replying to the auto-confirmation email you received upon submission.
- When you receive a response, provide any requested information promptly to expedite the refund process.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on 120Doctors.
- Scroll down and select Report a Problem.
- Choose Request a Refund.
- In the description, emphasize that the subscription renewed without notice and state that the account was unused.
- Submit the request, then wait for a confirmation email from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Account.
- Tap on Purchase History.
- Find and select the 120Doctors subscription.
- Tap on Report a Problem and choose Request a Refund.
- In the message, mention that the subscription renewed without notice and that the account is not being used.
- Submit the request and monitor your email for updates regarding your refund.
If you purchased through PayPal:
- Log in to your PayPal account.
- Select Activity from the top menu.
- Locate the transaction for 120Doctors and click on it.
- Click on Report a Problem.
- Choose Request a Refund.
- Mention in your explanation that the subscription renewed without notice and that the account was unused.
- Submit your request and watch for updates from PayPal regarding the case.
If you purchased through a different billing provider:
- Check your email or billing statement for contact details.
- Locate the customer service email or phone number related to your billing provider.
- Contact them directly and request a refund for the 120Doctors subscription.
- In your message, mention that the subscription renewed without notice and emphasize that the account was not used.
- Follow any further instructions they provide to complete the refund request.
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Tips and Tricks for Getting a 120Doctors Refund
- Document Everything: Keep a record of all communications, including dates, names, and any reference numbers.
- Be Polite but Firm: Use a respectful tone in your messages, but be assertive about your request.
- Start Early: Request your refund as soon as you realize you need it to prevent delays.
- Use Email: Reach out via email instead of phone for a paper trail.
- Escalate Quickly: If initial contact doesn’t yield results, ask to speak with a supervisor or manager.
- Highlight Relevant Policies: Reference any relevant policies that support your refund request without being confrontational.
- Be Specific: Clearly state why you are requesting the refund, providing detailed reasons.
- Follow Up Regularly: If you don’t receive a prompt reply, follow up every few days.
- Utilize Social Media: If you're not getting a response, try reaching out on social media platforms to get attention.
- Know Your Rights: Familiarize yourself with consumer protection laws that may apply to your situation.
- Use Refund Request Templates: Look for successful refund request templates online to enhance your message.
- Seek Help from Online Communities: Post in relevant forums for additional tips from others who’ve had success.
- Be Persistent: Don’t get discouraged; sometimes the persistent follow-up is what gets results.
Why Do People Request Refunds from 120Doctors
- Service not delivered as promised.
- Technical issues preventing access to consultations.
- Billing errors or incorrect charges.
- Frustration with wait times for appointments.
- Unsatisfactory quality of medical advice provided.
- Cancellation of scheduled appointments without notice.
- Repeated issues with the platform or app usability.
- Inability to connect with the doctor during the session.
- Change in personal circumstances affecting the need for services.
- Unexpected charges for follow-up consultations.
120Doctors Refund Script
Script
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Dear 120Doctors Team,
I hope this message finds you well. I am writing to address a billing issue that I encountered with my recent transaction. It appears that I was inadvertently charged for a service that I did not intend to purchase. I would like to request a refund for this charge.
I appreciate your attention to this matter and look forward to your prompt response.
Thank you very much.
Best regards,
120Doctors Refund Policy
120Doctors offers a satisfaction guarantee where patients can request a refund within 30 days of their appointment if they are not satisfied with the service. Refunds are assessed on a case-by-case basis to ensure fair evaluation.
The Easiest Way to Get a 120Doctors Refund
If you’re frustrated trying to get a refund from 120Doctors—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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