Overview
12Min is a cool service that helps you learn new things quickly. They take the main ideas from popular books and turn them into super short summaries that you can read in about 12 minutes. Whether you're looking to boost your knowledge on topics like self-improvement, business, or health, 12Min has you covered. You can read these summaries online or listen to them as audiobooks while you’re on the go! It’s all about making learning easier and faster for busy people like you, so you can get smarter without spending hours reading.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward interpretation of 12Min's offerings, catering to a general audience without complex jargon.
How to Get a 12Min Refund: Step by Step
If you purchased through the 12Min website:
- Go to the 12Min website and log in to your account.
- Navigate to the Account Settings section.
- Click on Billing or Subscription under Account Settings.
- Find the section for Billing History and identify the transaction you want refunded.
- Click on Request Refund next to the transaction.
- Fill out the form, stating that the subscription renewed without notice or that the account was unused.
- Submit the request and check your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find your 12Min subscription and tap on it.
- Select Cancel Subscription if required.
- Go to the Apple website to report a problem at reportaproblem.apple.com.
- Log in with your Apple ID and find the 12Min purchase.
- Click Report a Problem and explain that the charge was unauthorized or that you didn't utilize the service.
- Submit the request and check for further communication from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Account and then go to Purchase History.
- Locate the 12Min subscription charge.
- Tap on the charge and select Refund.
- Fill out the refund request form, stating that you did not receive any benefit from the subscription.
- Submit the request and keep an eye on your email for a response from Google.
Phone
The phone is not available.
Tips and Tricks for Getting a 12Min Refund
- Document Everything: Keep records of your purchase and any communication.
- Be Polite but Firm: Start with a courteous tone, but clearly state your request for a refund.
- Use Specific Language: Clearly mention the issue and why you believe you're entitled to a refund.
- Contact Customer Support Immediately: Reach out as soon as you decide to seek a refund.
- Leverage Social Media: Post your issue on social platforms to get their attention if responses are slow.
- Escalate your Claim: If initial responses are unsatisfactory, ask to speak to a supervisor.
- Timing Matters: Request refunds during less busy times, like early morning or late evenings.
- Be Persistent: Follow up regularly but maintain a professional tone.
- Highlight Customer Loyalty: If applicable, mention how long you've been a customer to strengthen your case.
- Use Chatbots Wisely: If using chat support, ensure you get a transcript of your conversation.
- Provide Additional Evidence: If you encountered bugs or issues, screenshots can bolster your claim.
- Negotiate Alternatives: If a full refund is not possible, suggest store credit or a discount on future purchases.
- Check for Limited-Time Policies: Look for any promotions or policies that might apply to your case.
- Share Your Experience Creatively: Consider writing a review or blog post about your experience for extra leverage.
Why Do People Request Refunds from 12Min
- Content dissatisfaction: Users find the material not meeting their expectations.
- Technical issues: Problems accessing or using the platform.
- Accidental purchase: Users unintentionally subscribing or buying a product.
- Billing errors: Incorrect charges on their account.
- Inadequate information: Lack of clear descriptions about the product or service.
- Change of mind: Users decide they do not want the service anymore.
- Subscription cancellation: After opting out, users still being charged.
- Quality concerns: Perceived poor quality of the summary or material provided.
- Service not as advertised: Users feel that the actual service differs from promotional materials.
- Time constraints: Users realize they cannot dedicate the time needed.
12Min Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am reaching out regarding an unexpected charge that appeared on my account for the 12Min service. I believe this charge may have been made in error, as I do not recall authorizing this transaction.
Given my current dissatisfaction with this billing issue, I kindly request a refund for the recent charge. I appreciate your assistance in resolving this matter promptly.
Thank you for your attention to this issue.
Best regards,
12Min Refund Policy
12Min offers a 30-day money-back guarantee for subscriptions, allowing users to request a refund if they are not satisfied with the service within this period. Refunds are processed through customer support upon request, ensuring a hassle-free experience for users.
The Easiest Way to Get a 12Min Refund
If you’re frustrated trying to get a refund from 12Min—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.