Overview
16Personalities is a fun and insightful website that helps you understand yourself better through personality tests. They offer a detailed personality assessment based on the Myers-Briggs Type Indicator, which sorts you into one of 16 different personality types. After taking the test, you get a comprehensive report that explains your personality traits, strengths, weaknesses, and how you typically interact with others in relationships and work settings. It’s not just about labels; it helps you see what makes you unique and guides you in personal development. The platform also provides resources for better communication and collaboration, whether it's in friendships, family, or at work. Plus, it’s free to take the test, and you can explore a ton of articles and insights about each personality type!
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The description is based on a straightforward overview of the services provided by 16Personalities, focusing on the personality assessment and its benefits for personal growth and relationships.
How to Get a 16Personalities Refund: Step by Step
If you purchased through Credit/Debit Card:
- Visit the 16Personalities website and log into your account.
- Navigate to the Help Center, usually found at the bottom of the page.
- Click on Contact Us or Submit a Request.
- Choose Billing Issues as your topic.
- In your message, mention that the subscription renewed without notice or that you were unaware of the renewal date.
- Include your account information (email associated with the account and date of the transaction).
- Request a refund stating the reason clearly, such as the account being unused.
- Submit your request and check your email for a confirmation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the 16Personalities subscription in the list.
- Tap on it and select Cancel Subscription if applicable.
- Then, open the App Store, scroll to the bottom, and tap your Apple ID.
- Select Purchased to locate your transaction and view billing.
- Look for an option to Report a Problem next to the purchase.
- Explain that the subscription was renewed without awareness and request a refund for the unused period.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Choose Subscriptions and find the 16Personalities subscription.
- Tap Cancel Subscription.
- Then, return to the Payments & subscriptions menu.
- Tap on Review your order history.
- Find the 16Personalities transaction and tap it.
- Click on Request a refund and select a reason, mentioning the subscription was renewed without consent.
- Submit your request for processing.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity and locate the 16Personalities transaction.
- Click on the transaction to view details.
- Select Report a Problem and choose Refund.
- Explain in your message that the subscription renewed unexpectedly and that you would like a refund.
- Submit your claim.
If you purchased through other platforms:
- Identify the platform you used and log into your account.
- Find your transaction history, typically under Billing or Account Settings.
- Look for your 16Personalities charge.
- Follow any visible prompts for refunds or support.
- Compose a message mentioning the renewal without notice and request a refund.
- Submit your request and keep an eye on your email for any responses.
Phone
The phone is not available.
Tips and Tricks for Getting a 16Personalities Refund
- Contact Customer Support immediately through the direct chat option on the website for quicker responses.
- Use a concise, polite, but firm approach in your initial message to set a positive tone.
- Be specific about the reason for your refund request; detail any issues with the product.
- Include your order number and relevant purchase details to expedite the process.
- Follow up if you don’t hear back within 48 hours; persistence can be key.
- Consider using social media to express your concerns if your emails go unanswered; public visibility can prompt quicker action.
- Time your request just before weekends or holidays; support teams may be less busy before these times.
- Try using empathy in your communication; acknowledging that they are busy can elicit a kinder response.
- If you’re met with resistance, ask to escalate your issue to a manager; this often leads to better outcomes.
- Check if your bank or credit card company offers purchase protection; involving them can pressure the company.
- Utilize refund stories from other users as references in your request to illustrate precedence.
- Be prepared to provide documentation or evidence to support your claim if necessary.
- Consider writing a brief review of your experience on forums if your request is continually ignored; this can sometimes spur action.
Why Do People Request Refunds from 16Personalities
- Incorrect personality type assessment results
- Lack of new insights from the premium report
- Technical issues accessing the report
- Unclear or confusing content in the material
- Material was not as described on the website
- Failure to meet expectations for personal growth
- Billing errors or unauthorized charges
- Dissatisfaction with customer service
- Change of mind about the purchase
- Timing issues related to the refund policy
16Personalities Refund Script
Script
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Hello,
I hope this message finds you well. I recently noticed a billing issue regarding my account, as I was charged for a service I did not intend to purchase. Upon reflection, I believe this may have been an accidental charge.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
16Personalities Refund Policy
16Personalities offers a satisfaction guarantee on their paid products, allowing customers to request a refund within 30 days of purchase if they are not satisfied. Refunds are processed through the original payment method, and customers need to provide proof of purchase.
The Easiest Way to Get a 16Personalities Refund
If you’re frustrated trying to get a refund from 16Personalities—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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