Overview
18Birdies is a golf app that helps players of all skill levels improve their game and enjoy their time on the course. They offer features like a digital scorecard for tracking your scores, GPS for finding distances to the hole, and tips on how to play better. Plus, the app connects golfers so they can share their experiences, join challenges, and even get access to special deals on golf equipment. It’s like having a personal golf coach in your pocket!
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The description is based on a straightforward overview of the services that 18Birdies provides, ensuring it’s easy to understand for any golf enthusiast.
How to Get a 18Birdies Refund: Step by Step
If you purchased through the 18Birdies website:
- Visit the 18Birdies website and log in to your account.
- Go to your account settings by clicking on your profile icon in the top right corner.
- Select Billing or Subscriptions from the dropdown menu.
- Locate your active subscription and click on Manage or View Details.
- Look for an option that says Request Refund or Contact Support. If there isn’t one, continue to the next step.
- Scroll down to the customer support or help section of the website.
- Find the Contact Us button and click it to reach the support page.
- Select Email Support or Live Chat, depending on which you prefer.
- In your message, clearly state that you are requesting a refund. Mention if your subscription was renewed without notice or if the account has been unused.
- Provide any relevant information such as your account email, subscription details, and the date of the charge.
If you purchased through Apple (iOS app):
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions from the menu.
- Find and tap on your 18Birdies subscription.
- Scroll down and tap on Report a Problem.
- Select Request a Refund, then choose the reason that matches your situation, such as “Didn’t want this purchase” or “Item didn’t work as expected.”
- In the comments, mention the subscription renewed unexpectedly or that the account was unused.
- Tap Submit to send your refund request.
If you purchased through Google Play (Android app):
- Open the Google Play Store app on your Android device.
- Tap on the Menu (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find your 18Birdies subscription and tap on it.
- Tap Manage and then Cancel subscription (if required before requesting a refund).
- After canceling, go back to the menu and select Account.
- Scroll down to Purchase History and find the 18Birdies charge.
- Tap on the charge and select Refund from the options, if available.
- In your message, highlight that the subscription renewed unexpectedly or mention that it was for an unused account.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Navigate to your Account page and select Manage your subscriptions.
- Find your 18Birdies subscription listed there.
- Look for the option to Cancel Subscription, and do so if required.
- Once canceled, contact Roku support via the Help section on their site.
- In your support message, state clearly you want a refund, citing reasons like an unexpected renewal or that the account was unused.
- Provide your account information and details of the subscription when asked.
Tips and Tricks for Getting a 18Birdies Refund
- Contact customer service immediately: Reach out as soon as you realize you need a refund.
- Be clear and concise: Clearly explain your reason for requesting a refund, and stick to the facts.
- Use positive language: Keep the tone friendly; it can lead to better results.
- Escalate when necessary: If the first representative isn’t helpful, politely ask to speak to a manager or supervisor.
- Follow up: If you don’t receive a timely response, follow up to show you are serious about the issue.
- Document everything: Keep records of all communications, including dates, times, and what was discussed.
- Leverage social media: If you’re not getting anywhere through traditional channels, consider posting your issue on Twitter or Facebook to attract attention.
- Be persistent: Don’t give up after the first attempt; sometimes it takes several tries to succeed.
- Know their peak times: Call during less busy hours, typically early mornings or late afternoons, for quicker service.
- Timing your request: Try to request your refund shortly after a purchase when the details are still fresh.
Why Do People Request Refunds from 18Birdies
- Subscription Issues: Difficulty in canceling or managing subscriptions.
- Billing Errors: Incorrect charges or double billing.
- Product Malfunction: The app not functioning as advertised.
- Unsatisfactory Features: Features not meeting user expectations or needs.
- Technical Difficulties: Issues with installation or compatibility with devices.
- Insufficient Customer Support: Lack of response or inadequate help from support staff.
- Change of Mind: Users deciding they no longer want the service after purchase.
- Promotional Misunderstanding: Confusion around promotional offers or discounts.
- Misleading Marketing: Feeling that marketing did not accurately represent the product.
- Privacy Concerns: Users uncomfortable with data sharing or privacy policies.
18Birdies Refund Script
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Hello 18Birdies Team,
I am writing to address a billing issue that I have encountered. It appears that I was charged for a subscription that I did not intend to renew. I believe this was an accidental charge, and I am currently not satisfied with the service as my usage has changed.
I would greatly appreciate it if you could process a refund for this charge. Thank you for your understanding and assistance in resolving this matter.
Best regards,
18Birdies Refund Policy
18Birdies does not offer refunds for purchases made on their platform, including premium memberships and in-app purchases. Users are encouraged to review their subscriptions and usage before making a purchase, as all sales are final.
The Easiest Way to Get a 18Birdies Refund
If you’re frustrated trying to get a refund from 18Birdies—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.