Overview
25hours Hotels is a fun and unique hotel chain that offers a quirky, laid-back vibe in stylish locations. They focus on creating memorable experiences for guests with comfortable rooms that come in playful designs. You can find everything from cozy beds to cool décor that reflects the local culture. The hotels often feature great dining options, where you can enjoy everything from a hearty breakfast to a relaxing dinner. Plus, they usually have cozy lounges and bars, perfect for hanging out with friends or meeting new people. The staff is friendly and always ready to help you with your needs, whether it’s giving you tips on what to do in the area or setting up special experiences. Overall, 25hours Hotels aims to make your stay fun, comfortable, and packed with character.
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The description is based on the offerings available at 25hours Hotels and is aimed at making it relatable and easy to understand for everyday consumers.
How to Get a 25hours Hotels Refund: Step by Step
If you purchased through 25hours-hotels.com directly:
- Visit the 25hours Hotels website: 25hours-hotels.com.
- Scroll down to the bottom of the page and click on Contact.
- Choose Customer Service from the contact options provided.
- Fill out the contact form with the following information:
- Your name and contact details.
- The reason for your refund request, mentioning that the billing was unexpected or that the account had no activity.
- Your membership or subscription details (e.g., membership ID, billing date).
- Request confirmation of the cancellation within the message.
- Submit the form and wait for a confirmation email from the customer service team.
- If you don’t receive a response within 48 hours, follow up via email or phone, reiterating your request and emphasizing the lack of notice regarding the charge.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions to view your active subscriptions.
- Find and select your 25hours Hotels subscription.
- Tap on Report a Problem.
- Choose the issue you’re facing, specifically selecting Billing Issue.
- In your message, emphasize that the subscription renewed without your knowledge and request a refund.
- Submit your request and keep an eye on your email for updates from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines), then select Subscriptions.
- Locate your 25hours Hotels subscription.
- Tap on Cancel Subscription to discontinue it.
- After cancellation, scroll down to the Request a Refund option.
- Fill out the refund request form, highlighting that the billing was unexpected and that you did not use the service.
- Submit the request and wait for an email regarding the outcome.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity section and find the transaction related to 25hours Hotels.
- Click on the transaction to view details.
- Select Report a Problem.
- Choose the option to Request a Refund.
- Clearly state that you were charged unexpectedly and provide details about your membership.
- Submit the request and wait for a response from PayPal’s resolution center.
Phone
The phone is not available.
Tips and Tricks for Getting a 25hours Hotels Refund
- Be **polite but firm** in your initial communication; a friendly approach can yield better results.
- Use **specific language** when describing your issue, mentioning any relevant dates, booking confirmation numbers, and the reason for the refund request.
- Leverage social media; **tweet or post** about your experience tagging the hotel for quicker responses.
- If initial attempts fail, **escalate** the issue by asking to speak with a manager or higher-level staff.
- Consider the timing of your request; **contact them early in the week** when they're less busy.
- Document every interaction; keep **screenshots** of emails and chat transcripts for future reference.
- Join relevant **online forums or Reddit threads** to gain insights from others who have successfully navigated the refund process.
- If you booked through a third-party site, **contact them** as well; sometimes they can advocate on your behalf.
- Offer to **accept credits** for future stays if they are hesitant about refunds; this can show flexibility on your part.
- Keep your request **concise**; the longer your message, the more likely it is to be overlooked.
- Consider using **assertive language**, such as "I expect a prompt response" to set clear expectations.
- Be persistent; if you don’t get a response in a few days, **follow up** with a second email or call.
- Analyze their responses for any **gaps or weak points** that can be challenged to strengthen your case.
- Share your experience publicly if it remains unresolved; this can prompt a faster resolution from the hotel.
- If available, mention any **loyalty programs or memberships** you hold—this might incentivize them to accommodate your request.
Why Do People Request Refunds from 25hours Hotels
- Booking Errors: Incorrect dates or room types booked.
- Service Issues: Poor service experience during stay.
- Cleanliness Concerns: Rooms not cleaned or maintained properly.
- Noise Disturbance: Unacceptable noise from other guests or external sources.
- Misleading Information: Amenities or services not as advertised.
- Changes in Plans: Cancellation due to unforeseen circumstances.
- Payment Issues: Overcharges or duplicate charges on credit card.
- Safety Concerns: Negative experiences related to safety or security.
- Room Availability: Room not available upon arrival.
- Health and Hygiene: Issues related to health standards or hygiene.
25hours Hotels Refund Script
Script
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Dear 25hours Hotels Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I encountered during my recent stay. I noticed an accidental charge on my account that does not align with my booking details.
I would appreciate it if you could review this matter and process a refund for the incorrect charge. Thank you for your assistance, and I look forward to your prompt response.
Best regards,
[Your Name]
25hours Hotels Refund Policy
25hours Hotels typically offer flexible booking options, allowing guests to cancel or modify reservations without penalty up to a specified time before arrival. Specific terms may vary by rate type, so it’s recommended to check the details during the booking process.
The Easiest Way to Get a 25hours Hotels Refund
If you’re frustrated trying to get a refund from 25hours Hotels—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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