Overview
A Bathing Ape, also known as BAPE, is a street fashion brand based in Tokyo, established in 1993. They have various stores like BAPE STORE®, BAPE EXCLUSIVE™, and BAPE KIDS®. The company offers a wide range of products including clothing like T-shirts, hoodies, outerwear, pants, baby clothes, as well as accessories like hats, eyewear, watches, bags, and shoes. They have different sub-brands targeting men, women, and kids, with fresh collections coming regularly. Basically, if you like trendy streetwear and cool designs, BAPE has got you covered with lots of stylish options for the whole family.
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The information was directly sourced from the official BAPE profile on bape.com, providing an accurate and complete overview of the company's offerings and target audience without complicated terms, suitable for a consumer description.
How to Get a A Bathing Ape Refund: Step by Step
If you purchased through Credit Card on bape.com:
- Visit the bape.com website and log into your account where you manage your BAPE CARD membership or subscription.
- There is no formal refund process for the annual membership fees as these fees are non-refundable under any circumstances.
- If you wish to pursue a refund despite the policy, contact BAPE CARD Administrative Office at 03-5410-4457 or email bapecard@bape.com to initiate the conversation.
- When communicating, mention that you are requesting a refund for the annual membership fee and clearly state your reasons; emphasize if there was any misunderstanding or if the membership was unused.
- Document your communication and wait for their response, as refunds are not guaranteed but direct contact is the only possible approach.
Tips and Tricks for Getting a A Bathing Ape Refund
- Be very clear and polite in your communication while emphasizing the issue with the item or delivery.
- Provide proof such as photos, videos, or delivery confirmation to support your claim.
- If the item was stolen after delivery, open an investigation with the courier service (e.g., UPS) and mention this to Bape.
- Ship to a secure location or local pick-up point next time to avoid theft issues.
- If possible, visit Bape physical stores to ask for exchanges or resolutions despite strict online policy.
- If refused, consider filing a chargeback via your credit card or PayPal, especially if the item was "not as described" and you have evidence.
- Escalate politely but firmly by contacting customer support multiple times, then mention complaints to consumer agencies or chargebacks.
- Make requests quickly after receiving the item or discovering a problem to increase chances of success.
- Use community forums like Reddit to learn from current user experiences and advice on refund success stories or tactics.
- If refund fails, resell the item privately through forums or messaging to recover some cost.
Why Do People Request Refunds from A Bathing Ape
- Poor product quality such as hoodies losing color and becoming baggy quickly, clothes melting or greying after washing, and shorts getting damaged easily.
- Missing items in orders and damaged packages with poor or no customer service response and refusal to replace missing items.
- Products not durable despite high prices, e.g., backpack straps tearing within weeks with no exchange allowed.
- Orders never received with no response to customer inquiries via email or phone.
- Fraudulent charges reported by some customers on their payment cards.
- No returns or refunds policy; all sales are final even if items are wrong or damaged.
- Lack of customer service support and communication, including emails being ignored after customers request returns or refunds.
A Bathing Ape Refund Script
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Dear A Bathing Ape Customer Service,
I hope this message finds you well. I am writing to bring to your attention a billing issue related to my recent order. I was unexpectedly charged an amount that seems higher than expected, which I believe may have been an accidental charge.
I would appreciate it if you could review my account and process a refund for the incorrect amount charged. Your assistance in resolving this matter promptly would be greatly appreciated.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
A Bathing Ape Refund Policy
BAPE's refund policy allows returns for a full refund within 14 days of receipt, provided items are in original, unused condition with all tags and packaging intact. Specific items, such as BE@RBRICKS and face masks, are non-refundable, and customers may be responsible for return shipping costs unless the return is due to a fault with the product.
The Easiest Way to Get a A Bathing Ape Refund
If you’re frustrated trying to get a refund from A Bathing Ape—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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