Overview
ActionCOACH is a company that helps business owners grow their businesses through personalized coaching and mentoring. They offer programs designed to help you take control of your business, improve your profits, and find a better balance between work and life. Their coaches work with you to create a plan to free you from daily business stress and build a sustainable, profitable business that can eventually run without you. They also provide resources like articles, eBooks, and videos and even offer two weeks of free coaching. If you follow their proven systems and work, they offer a money-back guarantee. Overall, it's like having a friendly expert guide to help you make your business better and your life easier.
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This description is based directly on the content from ActionCOACH's official website actioncoach.com, which clearly outlines their main services, coaching approach, target outcomes, and unique offers like free coaching and a money-back guarantee, all explained in simple terms suitable for a general consumer audience.
How to Get a ActionCOACH Refund: Step by Step
If you purchased through ActionCOACH direct (actioncoach.com):
- Gather all relevant information about your membership or subscription, including purchase date, payment method, and account details.
- Send an email to the official support address actioncoach@actioncoach.com requesting a refund.
- In your email, specifically mention that the charge is for a recurring membership or subscription and include the reason why a refund should be considered, such as issues with the service or unauthorized charge.
- If you do not receive a response within a few days, follow up by calling one of the listed phone numbers:
- +1 312-473-1247
- +1 430-256-5004
- +1 630-676-3067
- +1 360-279-3022
- +1 660-886-6088
- +1 209-757-9652
- When speaking on the phone, mention that the subscription renewed without your notice or that you are dissatisfied with the service and request a refund.
Email
The email is not available.
Tips and Tricks for Getting a ActionCOACH Refund
- Document all communications meticulously to build a clear timeline and evidence of unsatisfactory service.
- Stay calm and professional in language; avoid emotional outbursts which can weaken your position.
- Request refunds early, preferably within the first month of service dissatisfaction before the company escalates defenses.
- Reference specific unmet promises or goals that were part of your discussions, even if there is no formal contract.
- Use formal written requests such as emails or letters rather than casual conversations.
- Politely but firmly mention the "no refund" policy and why it is unfair or not applicable due to service failures.
- Escalate gently by requesting to speak with a supervisor or higher-level representative if initial requests are denied.
- Avoid public posts or social media complaints initially as these can alienate company representatives and reduce chances of refund.
- Consider filing a complaint with consumer protection agencies or the Better Business Bureau if internal escalation fails.
- Being prepared to pursue small claims court is a useful leverage point; mention this tactfully if firm resistance is met.
- Gather and present evidence of no tangible results such as ineffective coaching outcomes despite your efforts.
- Time your refund requests strategically to coincide with billing cycles or contract renewal dates to increase impact.
Why Do People Request Refunds from ActionCOACH
- Not attracting the best high-end coaching clients: Clients may request refunds if they lack connection or attachment to the outcome.
- Messaging issues: Unclear messaging that does not target the ideal clients can lead to refund requests.
- Expectation mismatch ("bait and switch"): When client expectations do not align with what is actually delivered, refunds may be requested.
- Lack of solid legal contract: Absence of clear refund policies and terms in contracts can cause misunderstandings and refund demands.
- Coach’s commitment issues: Coaches uncomfortable with long-term commitment may cause clients to lose faith and ask for refunds.
ActionCOACH Refund Script
Script
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Hello ActionCOACH Team,
I hope this message finds you well. I am writing to bring to your attention an issue I encountered with my recent billing. I noticed an unexpected charge that I believe was made in error. After reviewing my account details, it seems there may have been a misunderstanding regarding the services I was billed for.
Given these circumstances, I kindly request a refund for this accidental charge. I appreciate your help in resolving this matter swiftly and look forward to your prompt response.
Thank you for your attention to this issue.
Best regards,
ActionCOACH Refund Policy
ActionCOACH offers a written guarantee that if a franchisee invests the necessary time and resources into their program, they will achieve a minimum of $10,000 in gross monthly income within the first 7 months, or they will be refunded their franchise fee. Additional specific programs like GrowthCLUB provide a 100% satisfaction guarantee, with a full refund available if participants do not find value in the program after attendance.
The Easiest Way to Get a ActionCOACH Refund
If you’re frustrated trying to get a refund from ActionCOACH—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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