Overview
Active&Fit Now is a fitness program that makes it super easy for everyone to stay healthy and active. They offer a great selection of gym memberships at a range of local fitness centers, giving you plenty of options to find the right place for you. Besides gym access, they also provide a variety of online workout classes, so you can get fit right from your home whenever it suits you. It’s all about flexibility and choice, whether you love to hit the gym or prefer to exercise at home!
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The description is based on the services provided by Active&Fit Now as detailed on their website, focusing on their accessibility and range of options for fitness enthusiasts.
How to Get a Active&Fit Now Refund: Step by Step
If you purchased through Active&Fit Now directly:
- Visit activeandfitnow.com and log into your account.
- Navigate to the "Membership" or "Account Settings" section.
- Locate the "Billing" or "Payment History" option.
- Find the recent charge you wish to refund and click on it.
- Look for a "Request Refund" button or "Contact Support" link.
- If prompted, provide details about your request, focusing on the following angles:
- Mention that the subscription renewed without notice.
- Emphasize that the account has been unused.
- Submit your refund request and take note of any confirmation or ticket number provided.
- Follow up via the contact method suggested if you do not receive a response within a week.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select "Subscriptions".
- Find and tap on your Active&Fit Now subscription.
- Scroll down and tap on "Report a Problem".
- Follow the prompts to request a refund, highlighting:
- Unintended renewal without prior notification.
- Non-use of the service during the subscription period.
- Submit your request and await an email detailing the progress.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the upper left corner.
- Select "Account", then "Purchase History".
- Find your Active&Fit Now charge and tap on it.
- Tap on "Request Refund" or "Report a Problem".
- Provide the required information, focusing on these angles:
- State that the subscription renewed unexpectedly.
- Note that you have not used the service.
- Submit your claim and check your email for updates.
If you purchased through Roku:
- Log into your Roku account via the Roku website.
- Select "My Account" and navigate to "Manage Account".
- Under "Subscriptions", locate the Active&Fit Now subscription.
- Find the "Contact Support" link for this service.
- Reach out with a request for a refund, using strategies such as:
- Highlight that the subscription renewed without warning.
- Indicate the account was not utilized.
- Make a note of your conversation for reference.
Tips and Tricks for Getting a Active&Fit Now Refund
- Contact customer support quickly after any issue arises; the sooner, the better.
- Be polite but firm in your communication; don’t underestimate the power of a courteous approach.
- Document everything - keep a record of all communications, including dates and names of representatives.
- Use social media to voice your concerns; companies often respond faster to public messages.
- Reference specific policies or terms from the FAQ that support your claim when speaking with reps.
- Ask for a supervisor if the first representative cannot assist; escalation can yield better results.
- Highlight potential negative reviews if your issue isn’t resolved; this can prompt quicker action.
- Be persistent but patient; sometimes multiple contacts are necessary to get a resolution.
- Utilize email for a written record; it can be more effective than just phone calls.
- Inquire about a time frame for the refund to see if they provide any specific deadlines.
- Look up recent complaints to understand patterns or effective tactics others have used.
- Try multiple methods of contact - phone, email, live chat - to reach the right person quicker.
- Be ready to escalate to better business bureaus or consumer protection agencies if nothing works.
- Consider a chargeback with your credit card if your requests fail; this puts pressure on the company.
Why Do People Request Refunds from Active&Fit Now
- Membership cancellation due to personal circumstances.
- Billing issues or incorrect charges on the account.
- Difficulty accessing gym facilities or services.
- Unsatisfactory customer service experiences.
- Insufficient time to use the membership benefits.
- Health issues preventing attendance.
- Relocation to an area without participating gyms.
- Online platform problems preventing workout access.
- Misleading marketing regarding services offered.
- Incompatibility with other gym memberships or commitments.
Active&Fit Now Refund Script
Script
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Dear Active&Fit Now Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent statement, where I was charged for a service I did not intend to use. I believe this may have been an accidental charge.
Given the circumstances, I would greatly appreciate your assistance in processing a refund for this amount. I value your services and hope to continue using them in the future.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Active&Fit Now Refund Policy
Active&Fit Now offers a 30-day money-back guarantee for memberships, allowing members to request a refund if they are not satisfied within the first 30 days. After this period, there are no refunds for monthly fees, so it's important to review your membership and usage during the initial month.
The Easiest Way to Get a Active&Fit Now Refund
If you’re frustrated trying to get a refund from Active&Fit Now—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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