Overview
AdGuard is a service that helps you browse the internet more safely and privately. They offer a VPN (Virtual Private Network) that keeps your online activities hidden from prying eyes, like hackers or snoopers. It also helps you access websites that might be blocked in your area. Plus, AdGuard provides ad blocking tools that stop annoying ads from popping up while you’re browsing, making your online experience smooth and enjoyable. Overall, it’s all about protecting your privacy and keeping your internet experience clean and fast.
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The description is based on a straightforward summary of AdGuard's main services, making it simple and relatable for everyday consumers.
How to Get a AdGuard Refund: Step by Step
If you purchased through Credit Card:
- Go to the AdGuard website and log into your account.
- Navigate to the “Account” section.
- Select the “Billing” or “Payments” tab.
- Find the option for “Transaction History” or “Billing History.”
- Select the transaction you want a refund for, and look for an option that says “Request Refund.”
- If no option is visible, go to “Support” and fill out a contact form mentioning that your subscription renewed without notice.
- In your message, emphasize that the service was unused or that you did not intend to renew.
- Submit your request and wait for a confirmation email.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to “Activity” to find the AdGuard transaction.
- Select the relevant transaction, then click on “Report a Problem.”
- Choose “Refund” as the issue type.
- In the message, clearly state that the service was not used and request a refund directly, mentioning any relevant dates.
- Submit your report and check back for updates.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select “Payments & subscriptions,” then “Subscriptions.”
- Choose your AdGuard subscription.
- Tap on “Manage,” and then select “Refund” or “Request a refund.”
- In the message box, mention the subscription renewed without notice and that you did not intend to continue.
- Submit your request and wait for a confirmation email from Google.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select “Subscriptions.”
- Find and select your AdGuard subscription.
- Tap on “Cancel Subscription” to stop future charges.
- Immediately after cancellation, contact Apple Support via the Apple Support app or website.
- Inform them that the subscription renewed automatically and you want a refund, emphasizing your account was unused.
If you purchased through a gift card:
- Log into your AdGuard account on their website.
- Go to the “Account” or “Billing” section.
- Locate any transaction related to the gift card purchase.
- If available, select the option for “Request Refund,” or go to the support page.
- In your support message, state that you were not aware of the ongoing charges attached to the gift card.
- Submit your request and monitor your email for a response.
Tips and Tricks for Getting a AdGuard Refund
- Be Prompt: Initiate your refund request as soon as you decide; don't wait until the last minute.
- Clear Communication: Use straightforward language and explain why you want the refund without being confrontational.
- Gather Evidence: Keep any receipt, confirmation email, or communication as a reference.
- Use Positive Language: Frame your request positively, thanking them for their service before stating your issue.
- Escalate When Necessary: If you don’t receive a response, follow up and ask to speak to a supervisor or manager.
- Leverage Social Media: Post on platforms like Twitter or Reddit to get attention if your request stalls.
- Be Persistent: Don’t hesitate to follow up multiple times if you feel your request is being ignored.
- Stay Polite: Always remain respectful and courteous, as it increases your chances of a favorable response.
- Timing: Request refunds during business hours for quicker responses.
- Appeal to Customer Satisfaction: Mention their reputation and emphasize that you expected better service.
Why Do People Request Refunds from AdGuard
- Technical Issues: Frequent connection problems or software bugs.
- Incompatibility: The service does not work well with specific devices or operating systems.
- Performance: Slower internet speeds than expected.
- Limited Features: Missing features that were advertised.
- Change of Mind: Simply deciding the service is no longer needed.
- Billing Discrepancies: Incorrect charges or unexpected fees.
- Poor Customer Support: Unresponsive or unhelpful customer service experiences.
- Privacy Concerns: Worries about how data is handled.
- Service Not as Described: Expectations not being met based on marketing claims.
- Trial Period Experience: Dissatisfaction during the trial period leading to cancellation.
AdGuard Refund Script
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Dear AdGuard Support,
I hope this message finds you well. I am writing to request a refund for my recent subscription charge. Unfortunately, I encountered a billing issue that resulted in an accidental charge on my account that I did not intend to authorize.
I have been a satisfied user, but this has been quite disappointing. I would appreciate your assistance in processing the refund at your earliest convenience.
Thank you for your understanding.
Best regards,
AdGuard Refund Policy
AdGuard offers a 30-day money-back guarantee for its VPN service, allowing users to request a refund within 30 days of their purchase. The policy applies to all subscription plans and provides customers with the assurance of trying the service risk-free.
The Easiest Way to Get a AdGuard Refund
If you’re frustrated trying to get a refund from AdGuard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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