Overview
AdGuard Software Limited is a company that focuses on helping people enjoy a safer and smoother internet experience. They offer a range of tools designed to block annoying ads and protect you from harmful websites. With their apps, you can browse the web without pesky pop-ups and trackers that slow you down or invade your privacy. AdGuard also provides features like parental controls to help keep kids safe online. Whether you’re using a computer, smartphone, or tablet, their services make surfing the web more enjoyable and secure.
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The description is based on the main offerings of AdGuard Software Limited, using simple language that conveys their services to everyday consumers.
How to Get a AdGuard Software Limited Refund: Step by Step
If you purchased through the AdGuard website:
- Visit the AdGuard website.
- Scroll to the bottom of the page and click on "Support".
- On the Support page, find and click on "Contact Us".
- Choose "Billing" as the issue type.
- In the message box, mention that the subscription renewed without prior notice.
- Include details such as your email address associated with the account and the transaction ID if available.
- Request a refund for your recent payment explicitly.
- Submit the request and wait for a response via email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your AdGuard subscription.
- Tap on Cancel Subscription to stop future charges.
- Open the Apple Support page in your browser.
- Scroll down and click on "Get Support".
- Choose Billing & Subscriptions, then Request a Refund.
- Follow the prompts and select your AdGuard purchase.
- In the explanation, emphasize that you didn’t use the app or mention unexpected renewal.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select your AdGuard subscription.
- Tap on Cancel Subscription to prevent future billing.
- In the Play Store, tap on your profile icon in the top right corner.
- Choose Payments & Subscriptions, then Budget & History.
- Locate your AdGuard transaction.
- Click on Report a Problem.
- Choose Request a Refund and explain the situation, mentioning any lack of notification for the renewal.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity in the top menu.
- Find the AdGuard transaction in your activity list.
- Click on the transaction to open its details.
- Select Report a Problem.
- Choose Refund as your reason.
- In the message, explain that the subscription renewed unexpectedly or that you did not receive notice of the charge.
- Submit the request and monitor your PayPal account for updates.
Tips and Tricks for Getting a AdGuard Software Limited Refund
- Be concise and polite in your initial request. Start with a simple statement of your issue.
- Use specific language regarding your refund request. Mention the product name and your purchase date.
- Escalate to a supervisor or higher support tier if initial responses are unsatisfactory.
- Offer to send documentation to support your claim, such as purchase receipts or screenshots.
- Engage with community forums for tips on recent successful tactics.
- Timing matters: Request refunds on weekdays when support staff are more likely to be available.
- Be persistent: Follow up regularly if you do not receive a prompt response.
- Mention a time limit if applicable; indicate that you expect a resolution within a specific timeframe.
- Stay professional: Avoid aggressive language, as this can backfire in the support process.
- Highlight any positive experiences you've had with the software to make them more willing to help.
- Use social media to publicly mention your issue if private channels do not yield results.
- Request a refund through multiple channels (email, chat, social media) to increase visibility.
- Follow their instructions closely and acknowledge compliance to appear cooperative.
- Share relevant customer experiences in your request to reinforce your case.
- Utilize consumer protection laws if necessary, and mention them to emphasize your seriousness.
Why Do People Request Refunds from AdGuard Software Limited
- Software performance issues - Users experience slowdowns or crashes.
- Incompatibility - The software does not work with their device or operating system.
- Functionality not as advertised - Features did not meet expectations or were missing.
- Subscription problems - Difficulty managing subscriptions or unexpected charges.
- Customer support dissatisfaction - Unresolved issues or lack of timely assistance.
- No noticeable ad blocking effectiveness - Users still see ads despite using the software.
- Better alternatives available - Switching to a different product that performs better.
- Unclear refund policy - Confusion regarding eligibility or process for refunds.
- Frequent updates required - Users find constant updates disruptive.
- User interface issues - Difficulty navigating or using the software effectively.
AdGuard Software Limited Refund Script
Script
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Dear AdGuard Support,
I hope this message finds you well. I am writing to address a billing issue that I recently encountered with my account. I noticed an accidental charge that I did not authorize. I have always appreciated your services, but this situation has left me quite dissatisfied.
I kindly request a refund for this charge. I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your assistance.
Best regards,
AdGuard Software Limited Refund Policy
AdGuard Software Limited offers a 100% refund on AdGuard license keys purchased directly from their website, provided the request is made within 60 days of purchase. Refunds are not available for licenses purchased from distributors, the App Store, or for partial refunds related to license upgrades or renewals.)
The Easiest Way to Get a AdGuard Software Limited Refund
If you’re frustrated trying to get a refund from AdGuard Software Limited—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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