Overview
Adore Me is a company that makes it easy and fun for women to find lingerie that fits and makes them feel great. They offer a wide variety of bras, panties, lingerie, sleepwear, and loungewear in all sizes, including plus sizes. One of their special services is the Adore Me Elite Box, a monthly subscription box where you get lingerie selected just for you delivered right to your door. Basically, it's like having a personal lingerie shop available online that celebrates all kinds of women and helps them find styles they love.
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The information was taken directly from Adore Me's official website, including their story and product pages, which clearly describe the main offerings as lingerie, sleepwear, and loungewear in many sizes along with a subscription service for monthly lingerie delivery. The language used is straightforward and aimed at consumers.
How to Get a Adore Me Refund: Step by Step
If you purchased through adoreme.com:
- Log into your Adore Me account on adoreme.com.
- Navigate to the Account Dashboard tab.
- Click the Request A Refund button.
- Wait 1-3 business days for the refund to appear in your account.
- If the charge is for VIP store credit older than 30 days but newer than 1 year, call customer care at 1 (800) 433-2367, available Monday – Sunday 8:30 a.m. – 8:30 p.m. (EST), to request a refund.
If you purchased through Apple:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Find the Adore Me subscription or charge you want refunded.
- Click or tap "I'd like to," then choose "Request a refund."
- Select the reason for your refund request, such as "subscription renewed without notice" or "did not use the account", then click Next.
- Submit your request and wait 24 to 48 hours for a response.
- If approved, the refund may take additional time to process back to your payment method.
If you purchased through Google Play:
- Go to play.google.com and sign in with the Google account used for the purchase.
- Click your profile picture at the top right.
- Select Payments & subscriptions > Budget & order history.
- Locate the Adore Me subscription or charge you want to refund and click Report a problem.
- Select the option that best describes your situation.
- Complete the form, specifically stating you'd like a refund.
- Submit the form and wait for a decision, which typically arrives within one to four days.
- For best results, mention if the subscription renewed without notification or that you did not use the service.
Tips and Tricks for Getting a Adore Me Refund
- Act quickly: Request refunds immediately and don’t wait too long after the charge to avoid complications.
- Request refund for the most recent charge online, but email customer service for older charges.
- Call customer service: Phone calls tend to be more effective than emails for cancellation and refunds. Be persistent and polite but firm.
- Use clear and firm language: State that the subscription was accidental or unauthorized, and that you expect a full refund.
- Insist on speaking to a manager or supervisor: If the first representative denies the refund, escalate the request politely but insistently.
- Keep records of all communication: Save emails, chat transcripts, and details of phone calls for evidence if dispute escalation is needed.
- Dispute charges with your credit card company or bank: If customer service is unresponsive or refuses, initiate a chargeback.
- File complaints with consumer protection agencies or the Better Business Bureau: This sometimes accelerates refunds when regular channels stall.
- Watch the timing of subscription charges: Mark calendar reminders to skip or cancel subscriptions before monthly charges to avoid unwanted billing.
- Be aware of sneaky VIP membership enrollments: Explicitly state that you did not authorize the VIP membership and demand full refunds of all VIP charges.
- If refunds fail repeatedly, consider cancelling your credit card: As a last resort to prevent ongoing unauthorized charges.
- Be wary of promotional language and fine print: Use it as leverage by pointing out deceptive marketing or lack of clear consent for VIP enrollments during refund requests.
Why Do People Request Refunds from Adore Me
- Unauthorized subscription charges where customers are charged without explicit consent.
- Difficulty canceling memberships or subscriptions, leading to unwanted charges.
- Dissatisfaction with billing practices including unexpected or repeated charges.
- Late or missing order fulfillment where boxes or items are delayed or not sent.
- Delivery of broken or damaged items prompting refund requests.
- Refusal to issue refunds or poor customer service response when refunds are requested.
- Complicated or delayed return processes, with long wait times for return labels and processing.
- Refund requests for automatic $39.95 charges related to monthly store credits for VIP memberships if customers forget to skip the month.
- Charges made for validating payment information (authorization charges) before shipping that customers want refunded.
- Complaints about deceptive or unethical marketing practices leading to refund demands and legal settlements.
Adore Me Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue related to my recent order. I noticed an unexpected charge on my account that I do not believe to be accurate. After reviewing my order, I was quite dissatisfied with this charge and would like to kindly request a refund.
I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your assistance!
Best regards.
Adore Me Refund Policy
Adore Me allows returns within 30 days of receipt for items that are unused and undamaged. However, each returned set incurs a restocking fee of $5.95, and final sale items are non-returnable. Refunds are processed within 30 days after the returned item is received.
The Easiest Way to Get a Adore Me Refund
If you’re frustrated trying to get a refund from Adore Me—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.