Overview
Alltroo is a company that helps charities raise money by organizing fun giveaways called Rallies. These giveaways feature prizes from big names in sports, music, and entertainment. People can join the giveaways by donating to charity or even just entering for a chance to win without donating. Alltroo takes care of managing the fundraising, ensures donations go to the right charities, and handles the prize drawings. It's a way for fans to support good causes while getting a chance to win cool prizes.
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The information comes directly from Alltroo's official about page, clearly explaining their main services in a straightforward way suitable for consumers.
How to Get a Alltroo Refund: Step by Step
If you purchased through Credit Card or PayPal on alltroo.com:
- Log in to your Alltroo account at alltroo.com.
- Navigate to the "Membership" or "Subscription" section in your account settings.
- Locate your current subscription and confirm its billing details.
- Contact Alltroo customer support using the contact form at https://alltroo.com/contact or email RallyForChange@alltroo.com.
- In your message, clearly state that you are requesting a refund for your subscription payment.
- Mention that the subscription renewed without notice or that you have not used the account during the billed period, to increase the chances of refund approval.
- Wait for a response from the Alltroo support team regarding your refund request.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Tap Subscriptions.
- Find and select your Alltroo subscription from the list.
- Tap Report a Problem to start a refund request through Apple.
- Choose the reason for the refund request, such as subscription renewed without notice or account was not used.
- Submit the request and wait for Apple's response.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap Subscriptions and find your Alltroo subscription.
- Tap Report a Problem or Request a Refund to initiate the refund process.
- Select a refund reason such as subscription renewed without notice or account was unused.
- Submit your request and await Google's decision.
Email
The email is not available.
Tips and Tricks for Getting a Alltroo Refund
- Be persistent and polite: Repeatedly follow up with customer support using respectful and clear language.
- Use detailed descriptions: Clearly explain the issue or reason for the refund with specific details about the problem.
- Mention payment method disputes: Indicate willingness to escalate by involving your bank or credit card company if no response.
- Time your requests: Send refund requests early in the week and during business hours for higher chances of response.
- Escalate gradually: Start with customer support, then move to supervisors or managers if initial requests fail.
- Leverage social media and forums: Share your experience on Reddit or other public forums to gain attention from the company.
- Use refund-related keywords: Incorporate phrases like “refund request,” “payment dispute,” or “transaction issue” to highlight urgency.
- Provide evidence: Attach screenshots, emails, or receipts to support your refund claim.
- Be aware of critical deadlines: Check and mention any relevant refund or complaint deadlines to strengthen your case.
- Remain calm and factual: Avoid aggression or emotional language which can reduce chances of success.
Why Do People Request Refunds from Alltroo
- Donations made through Alltroo are final and nonrefundable, so people often want refunds when they misunderstand this policy.
- Membership fees are generally non-refundable, but people may request refunds if they are dissatisfied or unaware.
- Disputes or chargebacks related to donations, except in cases of fraud, are grounds for refund denial but people may ask for them.
- Membership termination due to violation of terms or fraudulent activities leads to no refund, though people might request one nonetheless.
- Lack of clarity or misunderstanding of the refund policy, especially regarding sweepstakes and prizes, can cause refund requests.
Alltroo Refund Script
Script
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Hello Alltroo Customer Service,
I hope this message finds you well. I am writing to address a billing issue with my recent purchase from your site. I noticed an accidental charge on my account that I did not authorize. Given the circumstances, I respectfully request a refund for this transaction. Please let me know the next steps in processing this refund. Thank you for your assistance.
Best regards,
Alltroo Refund Policy
Alltroo's refund policy states that donations made through their service are non-refundable. Refunds, if provided, are at their sole discretion and typically only for specific circumstances, such as fraud. Additionally, disputing a charge may result in ineligibility for associated sweepstakes.
The Easiest Way to Get a Alltroo Refund
If you’re frustrated trying to get a refund from Alltroo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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