Overview
Altius Dispensary is your friendly neighborhood spot for all things cannabis. They offer a wide variety of products, including different strains of flower, edibles, oils, and more, perfect for anyone looking to relax or manage their health. Whether you're a newbie or a seasoned user, their knowledgeable staff is there to help you find exactly what you need. Plus, they often have special deals and promotions, making it easy to try something new or stock up on your favorites!
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The description is based on the offerings and user-friendly approach of Altius Dispensary, as highlighted on their website.
How to Get a Altius Dispensary Refund: Step by Step
If you purchased through altiusdispensary.com directly:
- Visit the Altius Dispensary website at altiusdispensary.com.
- Scroll to the bottom of the page and click on the 'Contact Us' link.
- Choose to either call their customer service number or fill out the contact form.
- If using the form, enter your full name, email address, and order number.
- In the message box, clearly state your request for a refund and specify the reason, such as "The subscription renewed without notice" or "The account was unused."
- Submit the form and document your submission details for reference.
- Check your email for a response from customer support, following up if you do not hear back within a week.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top.
- Select 'Subscriptions'.
- Find and select your Altius Dispensary subscription.
- Scroll down and tap on 'Report a Problem'.
- Select 'I want to request a refund' and provide details explaining the issue, like "I did not authorize this renewal" or "I have not used this service."
- Submit your request and check for email confirmation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Menu icon (three horizontal lines) in the top-left corner.
- Select 'Subscriptions'.
- Find your Altius Dispensary subscription and tap it.
- Tap 'Cancel Subscription'. Follow the prompts to confirm the cancellation.
- Once canceled, go back to the subscription page and click on 'Report a problem'.
- Choose the relevant options and mention phrases such as "I didn't mean to renew" or "I have not used this account."
- Submit your request for a refund and monitor your email for updates.
If you purchased through Roku:
- Visit the Roku website and log in to your account.
- Go to the 'Manage Your Account' section.
- Select 'Subscriptions', then find your Altius subscription.
- Click on 'Cancel Subscription' and confirm.
- After cancellation, locate the 'Help' section in the Roku menu.
- Choose the option to 'Contact Us' and fill out the form.
- In your message, use phrases like "The subscription renewed without notice" or "I did not benefit from this subscription."
- Submit the inquiry and await a response from Roku's customer support.
Phone
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Tips and Tricks for Getting a Altius Dispensary Refund
- Be Polite: Start your communication with a respectful tone, as being courteous may lead to better outcomes.
- Document Everything: Keep records of your purchase, including receipts and any communication with the dispensary.
- Immediate Follow-Up: If there's an issue, contact them as soon as possible rather than waiting.
- Use Specific Language: Clearly explain the issue with your product and state that you are seeking a refund.
- Escalate If Necessary: If you don’t get a response, ask to speak to a manager or someone higher up.
- Utilize Social Media: If you're not getting a response, try reaching out through social media channels, where public visibility may push for quicker action.
- Know Your Rights: Familiarize yourself with consumer protection laws in your state to strengthen your case.
- Be Persistent: Don’t hesitate to follow up multiple times if needed; persistence can pay off.
- Timing Matters: Reach out early in the day, as you may get more attention when they are less busy.
- Offer Alternatives: If a full refund isn’t possible, suggest a product exchange or store credit as an option.
- Engage the Community: Share your experience on forums; other customers may provide additional advice or insight.
Why Do People Request Refunds from Altius Dispensary
- Product quality issues - Items not meeting expected standards or potency.
- Incorrect items received - Customer received a different product than ordered.
- Order not delivered - Package lost in transit or not delivered on time.
- Change of mind - Customer decided they no longer want the purchase.
- Missing items - Items ordered are missing from the delivery.
- Allergy or adverse reaction - Customer experienced a negative reaction to a product.
- Price discrepancies - Charged an incorrect amount compared to the website listing.
- Customer service issues - Poor interaction or support experience with staff.
- Expired or damaged products - Receiving items that are out of date or compromised.
- Shipping errors - Delays or mistakes in the shipping process.
Altius Dispensary Refund Script
Script
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Dear Altius Dispensary Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent transaction. I noticed an accidental charge on my account that I believe requires correction. I was expecting to be charged a different amount based on my order details.
I would appreciate it if you could assist me with processing a refund for the incorrect charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Altius Dispensary Refund Policy
Altius Dispensary's refund policy states that all sales are final once completed, and they do not accept returns or exchanges on products. However, if customers receive a damaged or incorrect item, they are encouraged to contact the dispensary within 48 hours of purchase for assistance.
The Easiest Way to Get a Altius Dispensary Refund
If you’re frustrated trying to get a refund from Altius Dispensary—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.