Overview
The American Society of Civil Engineers (ASCE) is a group that brings together people who work in civil engineering. They focus on helping engineers stay up-to-date with the latest industry news, providing learning opportunities, and offering resources to improve their skills. ASCE also advocates for safe and sustainable infrastructure that benefits everyone in our communities. They organize events, workshops, and networking opportunities, making it easier for engineers to connect and share ideas. Their main goal is to support civil engineers in making our world a better place.
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The description is based on the general functions and offerings of ASCE, tailored to be easy to understand for consumers.
How to Get a American Society of Civil Engineers Refund: Step by Step
If you purchased through ascm.org directly:
- Visit the official website at ascm.org.
- Log in to your account by clicking on the Login button at the top right corner.
- Once logged in, navigate to your Account Settings.
- Look for the section labeled Membership or Subscriptions.
- Find the relevant subscription you wish to refund.
- Locate the Contact Support option, usually found at the bottom of the page or in the help section.
- Choose the method of contact (e.g., email, live chat).
- In your message, specify the reason for your refund request. Mention that the subscription renewed without prior notification or highlight that the account has not been used.
- Include any relevant transaction details, such as the date of purchase and transaction ID.
- Submit your request and wait for confirmation from the support team.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity in the top menu to view your transactions.
- Find the transaction related to your membership or subscription.
- Click on the transaction to view more details.
- Look for the Report a Problem link and click it.
- Select Request a Refund and follow the prompts.
- When providing details, emphasize that the transaction was unauthorized or that the service was not utilized.
- Submit the request and monitor your email for updates from PayPal regarding the refund status.
If you purchased through a mobile app (iOS/Android):
- For iOS, open the Settings app.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the subscription for ASCM and click on it.
- Select Cancel Subscription (this is required to initiate a refund).
- Next, visit Apple's Report a Problem website.
- Sign in and find the recent charge related to the subscription.
- Select Report and then Request a Refund.
- In the descriptions, mention aspects like renewal without notification or that the service was not used.
- For Android, open the Google Play Store app.
- Tap the Menu icon, then select Subscriptions.
- Find the ASCM subscription and select it.
- Tap Cancel Subscription.
- Next, go to the Google Play website and log in to your account.
- Find the purchase in your Order History.
- Select Request a Refund.
- In your message, state that the service was not used or mention your surprise at a sudden renewal.
Tips and Tricks for Getting a American Society of Civil Engineers Refund
- Document Everything: Keep records of all your communications and transaction details to support your claim.
- Be Polite but Firm: Start with a friendly tone, but assertively state your issue and what you expect.
- Use Direct Contact: Opt for phone calls over emails; some users report better success rates when speaking directly to a representative.
- Timing Matters: Call early in the day or right after a holiday when staff might be less busy and more willing to assist.
- Escalate Quickly: If the first representative can’t help, don’t hesitate to ask for a supervisor or manager.
- Leverage Social Media: Some users found success by publicly addressing their issues on platforms like Twitter or Facebook, prompting quicker responses.
- Highlight Membership Benefits: If you are a member, mention your status as it may yield better treatment.
- Be Patient Yet Persistent: Follow up regularly if you don’t get a response; persistence can pay off.
- Use Specific Language: Clearly state the product or service in question and why you believe a refund is warranted.
- Reference Policies: Occasionally referencing company policies that support your case can help strengthen your argument.
Why Do People Request Refunds from American Society of Civil Engineers
- Membership Cancellation: Users decide to cancel their membership before the renewal period.
- Unfulfilled Services: Services promised during the membership sign-up were not delivered.
- Event Cancellations: Registration fees for events that were canceled or rescheduled.
- Technical Issues: Problems accessing online resources or platforms related to membership.
- Duplicate Payments: Users mistakenly paying for the same membership or event multiple times.
- Misleading Information: Membership benefits not clearly explained leading to dissatisfaction.
- Financial Hardship: Unforeseen personal circumstances causing inability to maintain membership.
- Billing Errors: Incorrect charges or unauthorized billing on the member's account.
- Content Discrepancies: The materials provided were not as described or expected.
- Incomplete Courses: Courses promised were not fully delivered or insufficiently taught.
American Society of Civil Engineers Refund Script
Script
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Dear American Society of Civil Engineers Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction. It appears that I was accidentally charged for a membership renewal that I did not intend to process at this time.
I would appreciate it if you could assist me with a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
American Society of Civil Engineers Refund Policy
The American Society of Civil Engineers has a refund policy that allows for refunds on membership dues and event registrations, typically if a request is made within a specified timeframe prior to the event or membership activation. However, certain fees may be non-refundable, and members are encouraged to review specific terms related to their purchase for detailed conditions.
The Easiest Way to Get a American Society of Civil Engineers Refund
If you’re frustrated trying to get a refund from American Society of Civil Engineers—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.