Overview
America's Test Kitchen is a company that helps people cook better at home by providing easy-to-follow recipes, honest reviews of kitchen tools and ingredients, and useful cooking tips. They create reliable recipes by testing and getting feedback from home cooks. They have a TV show with lots of cooking content, award-winning cookbooks, and magazines. They also offer a smart cooking app and digital memberships for more cooking help and insider tips. Plus, home cooks can even join their Recipe Tester program to try out new recipes and share feedback.
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The information was gathered directly from America's Test Kitchen official website which clearly lists their main services and offerings targeted to consumers.
How to Get a America's Test Kitchen Refund: Step by Step
If you purchased through America's Test Kitchen website (americastestkitchen.com):
- Go to americastestkitchen.com and log in by clicking "Log In" in the top right corner.
- Click your initials or circle icon in the upper right corner and select "Subscriptions."
- Under Memberships and Registrations, select "Edit Membership" for the account you want a refund on.
- Scroll down and click the link to cancel the membership if required to initiate refund request.
- Contact customer service by calling 1-800-526-8442 (Monday to Friday, 8 AM to 6 PM CST) or emailing cooks@americastestkitchen.com to request a refund explicitly referencing your canceled membership.
- In your refund request, mention that the subscription renewed without adequate notice or that the account was unused. Emphasize these points to increase the refund success chances.
If you purchased through Apple:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used for the subscription purchase.
- Click "I'd like to" and select "Request a refund."
- Choose the reason for your refund and select the America’s Test Kitchen subscription as the item.
- Submit the request and wait 24 to 48 hours for Apple to process.
- Optionally, cancel the subscription by going to Settings > Apple ID > Subscriptions on your device.
- In the refund request, mention that the subscription renewed without your notice or was unused.
If you purchased through Google Play:
- Go to play.google.com in a web browser.
- Click your Profile picture in the top right, then select Payments & subscriptions > Budget & order history.
- Find the transaction for America’s Test Kitchen and click Report a problem.
- Select a reason related to unwanted charge and fill the form requesting a refund.
- Submit and expect a decision within a few days.
- When requesting a refund, highlight that the subscription renewed without your prior knowledge or that the account was not used.
If you purchased through Roku:
- Content and subscriptions purchased directly through Roku are typically non-refundable.
- You may contact America's Test Kitchen customer support by phone at 1-800-526-8442 or email cooks@americastestkitchen.com to explain your situation and request a refund.
- Use messaging tactics such as indicating the subscription was not used or that the renewal occurred without effective notice.
Email
The email is not available.
Tips and Tricks for Getting a America's Test Kitchen Refund
- Call Customer Support directly (phone number: 1-800-611-0760) instead of relying on online cancellation options.
- Be persistent with cancellations: repeatedly call to cancel and explicitly cancel auto-renew to prevent future charges.
- Complain about unauthorized charges and use strong language such as "charged my card without permission," "fraud," and "unauthorized renewals" to emphasize your case.
- Escalate to your credit card company and request a chargeback, stating the charges are fraudulent due to difficulty canceling the subscription.
- Inform your bank of card compromise if charges continue, so they can issue a new card number to stop recurring charges.
- Timing matters: Call during business hours when support is more likely to respond promptly.
- Keep records of call dates, times, and representative names to strengthen your case in disputes or escalations.
- Expect multiple steps: some users report it takes several calls or even bank intervention to successfully get a refund.
Why Do People Request Refunds from America's Test Kitchen
- Confusion over receiving and being charged for books thought to be free samples.
- Charges for membership renewals without customer authorization.
- Poor customer service, with customers unable to resolve issues directly.
- Unauthorized membership renewals causing unexpected charges.
- Aggressive and misleading marketing practices.
- Unsolicited merchandise being sent, which customers did not request or want.
- Difficulty or inability to cancel subscriptions or memberships.
- Unwanted automatic enrollment into additional plans or memberships.
- Unauthorized or unexpected credit card charges.
- Return requests primarily for undamaged, unmarked cookbooks as per return policy, but equipment and apparel are non-returnable.
America's Test Kitchen Refund Script
Script
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Dear America's Test Kitchen Customer Service,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I have recently encountered. I noticed an accidental charge on my account, and I believe it was made in error. I have been a loyal customer and appreciate the quality of your offerings, but this unexpected charge has caused some concern for me.
I kindly request a refund for this charge. I believe this can be resolved swiftly, and I would appreciate your assistance in processing this as soon as possible.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
America's Test Kitchen Refund Policy
America's Test Kitchen allows returns of unmarked and undamaged cookbooks within 6 months of the order date using a pre-paid return label. However, items such as equipment, kits, deals, and apparel are final sale and cannot be returned.
The Easiest Way to Get a America's Test Kitchen Refund
If you’re frustrated trying to get a refund from America's Test Kitchen—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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