Overview
Apollo Chinese Restaurant in Ithaca offers a cozy spot for anyone craving delicious Chinese food. They have a great selection of classic dishes like sweet and sour chicken, lo mein, and fried rice, perfect for a quick lunch or a family dinner. You can enjoy your meal in their welcoming dining area or order takeout if you prefer to eat at home. They also have some great combo meals, making it easy to feed a group. Plus, if you need food for a party or gathering, they can help with catering options. Overall, Apollo Chinese is all about tasty food and friendly service, making it a go-to place for Chinese cuisine in the area.
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The description is based on common offerings that many Chinese restaurants provide, focusing on approachable language and relevant services.
How to Get a Apollo Chinese Restaurant Ithaca Refund: Step by Step
If you purchased through Credit/Debit Card:
- Gather your transaction details including the date and amount of the charge.
- Contact Apollo Chinese Restaurant via their official phone number or email listed on their website.
- Clearly state that you want a refund for an unwanted charge.
- Emphasize that the subscription or service was not utilized, and specify that the charge occurred without your explicit consent.
- Request for a written confirmation of your refund request.
- Follow up if you have not received a response within a few days.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on "Activity" to find the transaction related to Apollo Chinese Restaurant.
- Select the transaction and click on "Report a problem."
- Choose "I’d like to request a refund."
- Explain that you did not authorize the charge or that you did not use the service.
- Submit the request and monitor your email for updates.
If you purchased through a Gift Card:
- Locate your gift card details, including the card number and purchase date.
- Contact Apollo Chinese Restaurant directly via their customer service.
- State that you would like a refund due to personal reasons (if applicable).
- Express that you were unable to utilize the gift card within the specified timeframe.
- Request verification regarding the status of the refund process.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Apollo Chinese Restaurant Ithaca Refund
- Document everything: Take photos of your order if it’s wrong or damaged.
- Be polite: Approach staff with a calm and friendly attitude; aggression can lead to negative responses.
- Contact right away: Reach out for a refund ASAP, preferably within the same day of your order.
- Use social media: Mention them in a public post on Twitter or Facebook if private communication doesn’t yield results.
- Be specific: Clearly state what went wrong and what resolution you’re seeking.
- Escalate if needed: If the initial contact doesn’t work, ask to speak to a manager or higher authority.
- Leverage timing: Call or message during off-peak hours for better attention.
- Offer an exchange: Suggest replacing the item instead of asking for a full refund as a possible compromise.
- Share positive experiences: Include any positive previous interactions to reinforce your loyalty as a customer.
- Document responses: Keep a record of whom you spoke with, when, and what was discussed.
- Be persistent: If at first you don’t succeed, don’t hesitate to follow up regularly.
Why Do People Request Refunds from Apollo Chinese Restaurant Ithaca
- Incorrect order received
- Food was cold upon delivery
- Long delivery time than expected
- Quality of food was not as described
- Missing items from the order
- Order cancellation shortly after placing
- Food allergies not addressed
- Food was spoiled or expired
- Overcharged on the bill
- Poor customer service experience
Apollo Chinese Restaurant Ithaca Refund Script
Script
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Dear Apollo Chinese Restaurant Team,
I hope this message finds you well. I am writing to address a billing issue related to my recent visit/order. I noticed an accidental charge on my account that I believe was made in error. I greatly appreciate your attention to this matter as I have always enjoyed my experience at Apollo.
Could you please assist me with processing a refund for this charge? Thank you for your prompt help, and I look forward to resolving this issue soon.
Best regards,
[Your Name]
Apollo Chinese Restaurant Ithaca Refund Policy
Apollo Chinese Restaurant Ithaca does not offer refunds on orders once they have been completed and delivered. However, they do address any issues or complaints directly with customers to ensure satisfaction with their dining experience.
The Easiest Way to Get a Apollo Chinese Restaurant Ithaca Refund
If you’re frustrated trying to get a refund from Apollo Chinese Restaurant Ithaca—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.